Haven't received my siege credits

Hello,

From the FAQ on Vault Credits:

I claimed Rewards Credits from the vault. When will I receive them?

If you claim Rewards Credits from the MyVIP Vault, they should appear as pending in your account within 96 hours. Once they are pending in your account, the normal deposit process kicks in. Generally if you have over 5,000 Rewards Credits pending in your
account in the first half of any given month, that amount will be converted to your local currency and deposited into your Microsoft account on or around the 30th of that same month. If the Credits show as pending in the second half of the month, that amount
will be deposited into your Microsoft account on or around the 15th of the next month.

Please note you need at least 5,000 Rewards Credits pending to automatically trigger a deposit, though you can request a deposit for the next scheduled date as long as you have 1,000 Credits pending. Also, if you have ongoing issues with us depositing
into your account, such as your account not matching up with your billing location, you might want to consider choosing a different prize from the vault, as we won’t be able to deliver your Rewards Credits until the deposit issue is resolved.

Hello ThePugception,

Pending Credits require one deposit cycle to process. A general rule of thumb is Credits pending on the 1st through 15th will be deposited in the end of month deposit. Credits pending on the 16th through the 31st will be deposited in the mid-month deposit
the following month. You can see when Credits are placed as pending on your MyStatement on the MyRewards page.

You can see a complete history of your Credit and deposit events from the MyStatement on the MyRewards page. You can then use the dates listed for your deposits to see their deposit as currency from your commerce page at (https://commerce.microsoft.com/),
where they will be listed as a refund with a negative amount.

I have a friend who bought the same things I have and they have been credited for rewards.

For example, I have purchased credits for Rainbow Six Siege a few times and purchased GTA V through Xbox and haven't received anything.

And, what does "1 star level" mean?

Hello deathdealer7888,

Since you only completed the avatar portion of the offer, that is the only Credits you received. Since you did not complete the purchase portion of the offer, you could not complete the achievement portion of the offer. For reference, you purchased Bram
Stoker's Dracula, Scout's Guide to the Zombie Apocalypse, and State of Decay. Cabin in the Woods was not an eligible purchase for this offer, as was indicated on the FAQ.

Me either I bought siege on the 2nd of the month and it said I'd get my code within 7-10 days but haven't received it yet.