Haven't received my 3 months subscription when buying Just Dance 2017 Gold

Discus and support Haven't received my 3 months subscription when buying Just Dance 2017 Gold in XBoX Sales and Promo to solve the problem; I have purchased the gold edition of Just Dance 2017 but have never received the 3 months Unlimited! subscription. Your online support chat agents... Discussion in 'XBoX Sales and Promo' started by iiamit, Nov 20, 2016.

  1. iiamit
    iiamit Guest

    Haven't received my 3 months subscription when buying Just Dance 2017 Gold


    I have purchased the gold edition of Just Dance 2017 but have never received the 3 months Unlimited! subscription.

    Your online support chat agents (two...) sent me here. Any help would be highly appreciated.

    Reference # from support: 1363522682

    :)
     
    iiamit, Nov 20, 2016
    #1
  2. DNApalindrome
    DNApalindrome Guest
    Cannot access 3 month Just Dance Unlimited subscription with Just Dance 2017 Gold Edition

    I have recently purchased Just Dance 2017 Gold Edition, and I cannot access my 3 month subscription to Just Dance Unlimited as advertised with the product. I have already redeemed the code that came with my game, and I still cannot access Just Dance Unlimited.
    Clearly others are having the same issue: Buy Just Dance 2017® Gold Edition - Microsoft Store
     
    DNApalindrome, Nov 20, 2016
    #2
  3. Xantro2008
    Xantro2008 Guest
    Just dance 2017 gold edition

    so I purchased in store the just dance 2017 gold edition on xbox one and redeemed the 3 month code for unlimited access on 12/25/16. It went through and I logged in today 12/28/16 for my kid to play and its saying I no longer have access to the just dance
    unlimited subscription. Why did I only receive it for 3 days when the game and voucher clearly state 3 months?
     
    Xantro2008, Nov 20, 2016
    #3
  4. Mister Maka
    Mister Maka Guest

    Haven't received my 3 months subscription when buying Just Dance 2017 Gold

    Heya iiamit.

    Sorry to hear you haven't received your subscription. To check, do you see a completed transaction for it over on commerce.microsoft.com? If so, let's get you in contact with
    Ubisoft support, they'll be able to best help out.
     
    Mister Maka, Nov 22, 2016
    #4
  5. Mister Maka Win User

    Haven't received my 3 months subscription when buying Just Dance 2017 Gold

    Heya iiamit.

    Sorry to hear you haven't received your subscription. To check, do you see a completed transaction for it over on commerce.microsoft.com? If so, let's get you in contact with
    Ubisoft support, they'll be able to best help out.
  6. Ryno Jnr Win User

    Not received Free 3 months Xbox Live Gold Promotion code

    Hey there ! Thanks for reaching out to us.

    In regards to this promotion of buying 3 months of Xbox Live Gold then receiving 3 months at a later date, were there any specific instructions in the terms of conditions for this offer? Do you recall a specific time frame on when you would receive these
    3 months of Xbox Live Gold?

    Also, do you happen to recall the name of this promotion?

    Be sure to keep us posted!
    that was the promo... Buy 3 months Xbox Live Gold then get 3 months extra for free... But i haven't received any codes... even after my subscription i bought expired last week!!
  7. Mister Beep Win User

    Cannot access 3 month Just Dance Unlimited subscription with Just Dance 2017 Gold Edition

    Hey DNA,

    Thanks for posting! For this specific issue, you will need to reach out to Ubisoft Support for further assistance. This content should be provided in-game, and unfortunately we're unable to add subscription time to a 3rd party subscription service. Please
    feel free to let us know how it goes!
  8. XBF Crystal P Win User

    Just dance and Xbox

  9. workcool Win User

    Just Dance 2018

    I buy a subscription of 3 months for just dance 2018, Surmon account the purchase is good but I do not have access to the song extra.
Thema:

Haven't received my 3 months subscription when buying Just Dance 2017 Gold

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