Haven't received e-mail for free 3 months of live promotion

Hi,

Sorry, e-mails and LIVE messages to this promotion have already been sent. If you didn't receive the e-mail and then received the message but deleted it, unfortunately there is no way to resend that message to you.

You will now need to wait until this content is released to everyone in the coming months. There is no exact date.

Hey there ! Thanks for reaching out to us.

In regards to this promotion of buying 3 months of Xbox Live Gold then receiving 3 months at a later date, were there any specific instructions in the terms of conditions for this offer? Do you recall a specific time frame on when you would receive these
3 months of Xbox Live Gold?

Also, do you happen to recall the name of this promotion?

Be sure to keep us posted!

that was the promo... Buy 3 months Xbox Live Gold then get 3 months extra for free... But i haven't received any codes... even after my subscription i bought expired last week!!

I don't want you to feel forgotten with the few replies these threads have gotten; it seems that there is some confusion within Microsoft about this promotion, which is known as the "3 For 3 Deal". According to posters in similar threads, they've had success
by contacting official/phone support and asking for the games and apps division.

Here are a few links for you:

Contact your local support

Similar thread #1

Similar thread #2

Good luck!

Hello, I also purchased the 6 month gold membership on 3/30/12 and have not received the codes for the 5 free games! I have checked all e-mails and folders.

The 3-month code was meant to be sent out by Email is it in your inbox?

I too have this same issue and was told to post here after contacting support.

Promotion was buy 3 months of gold, get 3 months free. The 3 Free months were to be received within 10 days from purchase.

Received a code via email the following day (with no indication of how many months of fold it was for.)

Waited 10 days, no secondary code/redemption instructions received.

Redeeming the initial code, only gives 3 months of gold, not the 6 that stated in the promotion.

It has been well past the 10 days since purchase, and the free 3 months is no where to be seen.

Before it's asked, spam and junk mail has been checked. Outside of the initial purchase email/code, nothing relating to the order or promotion has been received.

Support seems unable to help beyond telling people with this issue to post here.

Any help would be greatly appreciated.