Haven't received credits for marketplace purchases in months.

Wessmonster · Nov 30, 2016

So looking at all my past and pending credits, I am noticing I haven't had credits deposited for buying games in months now. At first I thought maybe they just weren't expensive enough or something, but in October and November I bought a few $60 games which
should have netted me 1200 points a piece and some games from the Black Friday sale which should have given me points also but nothing. My only deposits have been the 250 a month for the quizzes since like July, what gives, do I just not get a rebate anymore?

:)

xxJG0Dxx · Nov 30, 2016

Haven't received credit for last months purchases

can you check why I haven't received any credit for my feb purchases.. Thankyou.

Smwutches · Nov 30, 2016

Haven't received credit for last months purchases

If you're looking for VIP rebates, those are calculated after the end of the month and given by the 15th of the next month so it's too soon to see credits pending for February purchases.

XBLRewards8 · Dec 1, 2016

Hello Wessmonster,

You can earn Xbox Live Rewards Credit in two ways:

1. By finishing the offers located on the MyMissions page at Xbox Live Rewards .

-or-

2. For non-offer purchases, you can earn Credits by earning a one star MyVIP level through purchasing at least $300 USD or regional equivalent of eligible content. After you receive your first star you will begin to earn a percentage of your eligible purchases
back as payback Rewards Credit. Pre-orders, in-game consumables, and subscriptions are not eligible for MyVIP.

In September 2014 we changed to the MyVIP policy. As a result, payback based off Gamerscore (MyAchievements) was discontinued. Also, as of July 2014, we do not award Credits for Xbox Live Gold renewals. In September 2015, we made some refinements to the
program. One change that happened was an adjustment of MyVIP purchase thresholds. If you did not reach any MyVIP ranks with your purchases from September 2014-August 31st 2015, you were placed at a default rank. Since you were a zero star member, you did not
get payback Credits on your purchases, until you received your first star last month. You can check your current MyVIP level/progress at (Xbox Live Rewards).
If you are wondering where this payback is, the reason why it has not yet been shown is on our FAQ:

When will my MyVIP Rewards Credits be deposited into my Microsoft account?

The total Rewards earned will be calculated at the end of each month. Typically you'll receive your MyVIP earnings in your account by the 15th of the following month, though this is subject to the program's current deposit terms.
Be sure to keep an eye on MyStatement on the MyRewards page to track your progress and watch your Rewards Credits total grow!

We have not yet calculated the month's MyVIP, so it is too early to see the Credits pending.

XBLRewards8

Hello Wessmonster,

You can earn Xbox Live Rewards Credit in two ways:

1. By finishing the offers located on the MyMissions page at https://rewards.xbox.com/mymissions/ .

-or-

2. For non-offer purchases, you can earn Credits by earning a one star MyVIP level through purchasing at least $300 USD or regional equivalent of eligible content. After you receive your first star you will begin to earn a percentage of your eligible purchases
back as payback Rewards Credit. Pre-orders, in-game consumables, and subscriptions are not eligible for MyVIP.

In September 2014 we changed to the MyVIP policy. As a result, payback based off Gamerscore (MyAchievements) was discontinued. Also, as of July 2014, we do not award Credits for Xbox Live Gold renewals. In September 2015, we made some refinements to the
program. One change that happened was an adjustment of MyVIP purchase thresholds. If you did not reach any MyVIP ranks with your purchases from September 2014-August 31st 2015, you were placed at a default rank. Since you were a zero star member, you did not
get payback Credits on your purchases, until you received your first star last month. You can check your current MyVIP level/progress at (https://rewards.xbox.com/myrewards/).
If you are wondering where this payback is, the reason why it has not yet been shown is on our FAQ:

When will my MyVIP Rewards Credits be deposited into my Microsoft account?

The total Rewards earned will be calculated at the end of each month. Typically you'll receive your MyVIP earnings in your account by the 15th of the following month, though this is subject to the program's current deposit terms.
Be sure to keep an eye on MyStatement on the MyRewards page to track your progress and watch your Rewards Credits total grow!

We have not yet calculated the month's MyVIP, so it is too early to see the Credits pending.

Smwutches

If you're looking for VIP rebates, those are calculated after the end of the month and given by the 15th of the next month so it's too soon to see credits pending for February purchases.

Smwutches

Rebates are calculated after the end of the month and given by the 15th of the next month. So it's too early to see credits pending for November purchases.

Smwutches

Devil May Cry would have gone towards your Games on Demand punch card and you would need to make 2 other eligible purchases in order to complete that offer and receive credits.

There have not been any offers the Battlefield/Titanfall bundle would be eligible for. If you are eligible for VIP rebates, it would be part of your rebate which is calculated after the end of the month and given by the 15th of the next month. So it would
be too early to see credits pending for November purchases.

ViridianZero

So still yet to see any rewards credits from the rebates and I'm at the 4 star level but the credits for last months survey showed up so idk what's going on

Haven't received credits for marketplace purchases in months.