Haven't received bonus content for purchase of the movie Star Wars: Force Awakens

Discus and support Haven't received bonus content for purchase of the movie Star Wars: Force Awakens in XBoX Sales and Promo to solve the problem; I preorded the Force Awakens when it was offered in Movies & TV on 12/20/2015. Now that the movie is out, I have not had any of the bonus content... Discussion in 'XBoX Sales and Promo' started by Aprotosis, Apr 5, 2016.

  1. Aprotosis
    Aprotosis Guest

    Haven't received bonus content for purchase of the movie Star Wars: Force Awakens


    I preorded the Force Awakens when it was offered in Movies & TV on 12/20/2015. Now that the movie is out, I have not had any of the bonus content applied to my account, just the movie. I was told by chat support to make a post here in order to get the content
    properly applied. My case # is [Mod Removed]

    If I cannot get the bonus content added, if I could get a refund on the original purchase I don't mind buying the release version with the credit.

    -

    :)
     
    Aprotosis, Apr 5, 2016
    #1
  2. HighestBug2801
    HighestBug2801 Guest
    playing lego star wars the force awakens on xbox 360 - missing some characters from season 1,2,3

    Has anyone been playing lego star wars the force awakens on xbox 360? Does Lego Star Wars The Force Awakens Season Pass have General Grievous, Battle Droids, Super Droids, Kit Fisto and lots of other characters from episode 1, 2 and 3?

    Thanks!
     
    HighestBug2801, Apr 5, 2016
    #2
  3. Beyondbeatz
    Beyondbeatz Guest
    Exclusive Battlefront Offer (No Credit)

    Just a few days ago I found the "Exclusive Battlefront Offer" in the xbox store offering: "Earn a $6 Promotional Credit when you buy STAR WARS: THE FORCE AWAKENS on Microsoft Movies & TV and play STAR WARS BATTLEFRONT between now and May 4th." I Bought Star
    Wars: The Force Awakens (Watched it) and I own Star Wars Battlefront, I played a few hours during that week of buying The Force Awakens. I have not seen any credit deposited into my account yet. Hoping someone can help me here.
     
    Beyondbeatz, Apr 5, 2016
    #3
  4. Misses Quinzel
    Misses Quinzel Guest

    Haven't received bonus content for purchase of the movie Star Wars: Force Awakens

    Hey, Aprotosis! The extra content is actually all within the Star Wars: The Force Awakens Bonus Featurettes for those that pre-ordered The Force Awakens. If you do not have access to that, you will want to post up on the
    Movies & TV Answers forum for further assistance. Thanks for understanding!
     
    Misses Quinzel, Apr 6, 2016
    #4
  5. Misses Quinzel Win User

    Haven't received bonus content for purchase of the movie Star Wars: Force Awakens

    Hey, Aprotosis! The extra content is actually all within the Star Wars: The Force Awakens Bonus Featurettes for those that pre-ordered The Force Awakens. If you do not have access to that, you will want to post up on the
    Movies & TV Answers forum for further assistance. Thanks for understanding!
  6. HighestBug2801 Win User

    playing lego star wars the force awakens on xbox 360 - missing some characters from season 1,2,3

    DLC is downloadable content. Basically it's add-on content you can purchase separately for the game.
    Has anyone been playing lego star wars the force awakens on xbox 360? Does Lego Star Wars The Force Awakens Season Pass have General Grievous, Battle Droids, Super Droids, Kit Fisto and lots of other characters from episode 1, 2 and 3?

    Thanks!
  7. SEBARIO Win User

    Parents Permission

    I've never received this experience before. I purchased Star Wars: The Force Awakens only 5 minutes before and that was fine. This is the only issue I have had regarding this error.

    Thanks
  8. XBLRewards8 Win User

    Robo Rewards for Recore Not Giving Credit

    Hello Viper 22x,

    From our FAQ:

    • Level 1: “C: \ LAUNCH” (UNLOCKS LEVEL 2) — Earn 5,000 Rewards Credits for spending at least $59.99 before tax on eligible Games on Demand titles like ReCore, STAR WARS: Battlefront, and LEGO STAR WARS: The Force Awakens in
      the Xbox Store, and eligible movies and TV shows like STAR WARS: The Force Awakens, Ex-Machina, and Futurama from Microsoft Movies & TV.
    Since your purchase was only 39.99, it did not complete the first level of the offer. The second level of the offer can only be completed upon completion of the first level of the offer, so you have not received Credits yet for your achievements.
  9. Mister Quimby Win User

    SR# [Mod Removed]

    Hey there a42greenriver!

    Just to clarify, If you purchased Star Wars: The Force Awakens by May 4th, you will receive a $5 promotion credit. For further information, check out the

    Star Wars promotion     page. There is no offer to receive a game. If you are referring to receiving the promotional credit, be sure to let us know. Thanks in advance!
Thema:

Haven't received bonus content for purchase of the movie Star Wars: Force Awakens

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