Haven't received any deposits and all my account information is correct.

I have spent the past hour going through every section of my account and cannot find any problems. All my details are correct.

Attention Needed

Please check your account information so we can make a deposit.

Your deposits aren’t going through! Please ensure the billing information listed in your Microsoft Commerce account is correct by clicking the button below. If it is, please create a post in our support forum here.

When you click on the link it does not show or highlight which part needs updating like I said above I have gone through every section and all my details are correct.

Why is this happening

I have spent the past hour going through every section of my account and cannot find any problems. All my details are correct.

Attention Needed

Please check your account information so we can make a deposit.

Your deposits aren’t going through! Please ensure the billing information listed in your Microsoft Commerce account is correct by clicking the button below. If it is, please create a post in our support forum here.

When you click on the link it does not show or highlight which part needs updating like I said above I have gone through every section and all my details are correct.

Why is this happening

Hello Von 0 Vampiro,

After reviewing your account, it appears that you are currently being affected by a known database issue which is interfering with the information on your account. What is happening is that your billable account information is being incorrectly communicated
to our servers. Since this data is necessary to determine where to place your deposit, the process is aborted. This missing information is also why our system is incorrectly asking you to update your data. Since this issue is currently being caused by a
database not under our control, we have escalated the problem, and it is currently being worked on by another team. At the current point in time, they have not yet provided us with an approximate solution date. We apologize for the inconvenience, and ask for
your patience while our other team works on a solution.

Hi KEROPAS. An error occurred when we attempted to make a deposit to your Microsoft account. We are currently working on a resolution to your issue. Once we are able to apply a fix, a deposit will be made. Thanks for your patience.

Hello OZKERDAGROUCH,

There is currently an internal issue with the data stored for your account which is preventing a deposit. Our deposit process cannot correctly determine the primary billable account to deposit into for your Microsoft Account, and thus aborts the process.
This is an issue that we are working on resolving with another team, since we are not able to fully access the database containing billable account information. At the moment, we have not received a estimate on when this problem will be resolved. To be clear,
this is a data issue, and not the result of any faulty user input. The prompt asking you to update your information is a symptom of this error, and adjusting your information will, in most cases, not resolve this issue. We apologize for the inconvenience.