Haven't received any credits for Freedom Rewards

Pending Credits
Credits you've earned that have not yet been converted to cash and deposited into your Microsoft account.

[table][tr][td]03/10/17 - FREEdom Rewards – Free Pass (2,000 Rewards Credits) - 2,000 Credits[/td][/tr][tr][td]03/10/17 - FREEdom Rewards – FREEquent Player (2,000 Rewards Credits) - 2,000 Credits[/td][/tr][tr][td]02/10/17 - FREEdom Rewards – Free Pass (2,000 Rewards Credits) - 2,000 Credits[/td][/tr][tr][td]01/02/17 - FREEdom Rewards – Free Pass (2,000 Rewards Credits) - 2,000 Credits[/td][/tr][tr][td]12/10/16 - FREEdom Rewards – Free Pass (2,000 Rewards Credits) - 2,000 Credits[/td][/tr][/table]

still awaiting a response please

Pending Credits
Credits you've earned that have not yet been converted to cash and deposited into your Microsoft account.

[table][tr][td]03/10/17 - FREEdom Rewards – Free Pass (2,000 Rewards Credits) - 2,000 Credits[/td][/tr][tr][td]03/10/17 - FREEdom Rewards – FREEquent Player (2,000 Rewards Credits) - 2,000 Credits[/td][/tr][tr][td]02/10/17 - FREEdom Rewards – Free Pass (2,000 Rewards Credits) - 2,000 Credits[/td][/tr][tr][td]01/02/17 - FREEdom Rewards – Free Pass (2,000 Rewards Credits) - 2,000 Credits[/td][/tr][tr][td]12/10/16 - FREEdom Rewards – Free Pass (2,000 Rewards Credits) - 2,000 Credits[/td][/tr][/table]

I also haven't received any credits for anything else. Last date of rewards deposit was 01/28/2015

Hello EzMonie1989,

You can earn Xbox Live Rewards Credit in two ways:

1. By finishing the offers located on the MyMissions page at
https://rewards.xbox.com/mymissions/ .

-or-

2. For non-offer purchases, you can earn Credits by earning a one star MyVIP level through purchasing at least $300 USD or regional equivalent of eligible content. After you receive your first star you will begin to earn a percentage of your eligible purchases
back as MyVIP payback Rewards Credit. Pre-orders, in-game consumables, and subscriptions are not eligible for MyVIP.

In September 2014 we changed to the MyVIP policy. As a result, payback based off Gamerscore (MyAchievements) was discontinued. Also, as mentioned in our pinned announcement at the top of the forums titled "HEY
YOU! We've got your answer here." (https://forums.xbox.com/en-US/thread/2f5ffacb-bf1e-4fca-8764-f57f69556e55), we no longer award Credits for Xbox Live Gold renewals
as of July 2014.

MyVIP had a recalibration for the last few years. At the end of the year, we place you in your MyVIP rank for the new year based off your eligible spending from the previous year, and set your progress to the default state. This happened in September 2015
and December 2016. We did not recalibrate this year (December 2017). Since you are a zero star member, you do not get payback Credits on your purchases. You can check your current MyVIP level/progress at (https://rewards.xbox.com/myrewards/).

As of 2015 we are no longer rewarded for purchasing/renewing xbox live gold. As for your other purchases, they must qualify for a specific promotion running on the site OR you must have earned at least your first star in your myvip rank (requirements vary
by region) before you begin to get rewarded for purchases.

The staff will have to review your account to let you know if there are any other issues, but the program changes back in 2015 may be the cause of why you are not seeing the same things. The staff will respond within 1-2 business days of your post. They
respond oldest to newest, so it is best not to bump your thread. They work Monday - Friday (except holidays) from 9am to 5pm PST.