Haven't receive my points

Discus and support Haven't receive my points in XBoX Rewards & Social to solve the problem; I bought antman,dr strange,bvs, suicide squad, fantastic beasts and Star Trek beyond all in December all in the period of the mission and haven't... Discussion in 'XBoX Rewards & Social' started by RobertOlley, Jan 3, 2017.

  1. RobertOlley
    RobertOlley Guest

    Haven't receive my points


    I bought antman,dr strange,bvs, suicide squad, fantastic beasts and Star Trek beyond all in December all in the period of the mission and haven't received any points yet or credit deposit

    :)
     
    RobertOlley, Jan 3, 2017
    #1
  2. Smwutches
    Smwutches Guest
    I haven't receive my Rewards points.

    As already stated, you would need to contact Microsoft Rewards customer support. They do not use the forums and will not respond to you here.
     
    Smwutches, Jan 3, 2017
    #2
  3. I haven't receive my Rewards points.

    I'm still waiting for the support team to reply on behalf of this issue.
     
    GAME OVER 001, Jan 3, 2017
    #3
  4. XBLRewards8
    XBLRewards8 Guest

    Haven't receive my points

    Hello FamineOWar88,

    Apologies for the inconvenience. We will adjust your account to properly allocate your purchases to the correct chapters, and you should see Credits pending by the end of next week at the latest.
     
    XBLRewards8, Jan 4, 2017
    #4
  5. XBLRewards8 Win User

    Haven't receive my points

    Hello FamineOWar88,

    Apologies for the inconvenience. We will adjust your account to properly allocate your purchases to the correct chapters, and you should see Credits pending by the end of next week at the latest.
  6. Smwutches Win User

    Haven't received points for purchase

    The credits should show as pending about 15 days after the game shipped as long as you purchased a physical disc from Microsoftstore.com If it's been over the 15 days, you'll want to post in the Xbox Rewards Questions support forum in order for support to
    check into it for you.
  7. XBLRewards8 Win User

    Haven't received points for purchases

    Hello K1nGofK1nGsS,

    You can earn Xbox Live Rewards Credit in two ways:

    1. By finishing the offers located on the MyMissions page at https://rewards.xbox.com/mymissions/ .

    -or-

    2. For non-offer purchases, you can earn Credits by earning a one star MyVIP level through purchasing at least $300 USD or regional equivalent of eligible content. After you receive your first star you will begin to earn a percentage of your eligible purchases
    back as payback Rewards Credit. Pre-orders, in-game consumables, and subscriptions are not eligible for MyVIP.

    In September 2014 we changed to the MyVIP policy. As a result, payback based off Gamerscore (MyAchievements) was discontinued. Also, as of July 2014, we do not award Credits for Xbox Live Gold renewals. MyVIP has a recalibration every year. At the end of
    the year, we place you in your MyVIP rank for the new year based off your eligible spending from the previous year, and set your progress to the default state. This happened in September 2015 and December 2016. Since you are a zero star member, you do not
    get payback Credits on your purchases. You can check your current MyVIP level/progress at (https://rewards.xbox.com/myrewards/).
  8. VincenzoPacione Win User

    Haven't received reward points

    Thank you very much for your help!
  9. VincenzoPacione Win User

    Haven't received reward points

    Ok cool, thank very much for your help!
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Haven't receive my points

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