Haven't gotten Xbox Live Rewards credits from recent purchases

Discus and support Haven't gotten Xbox Live Rewards credits from recent purchases in XBoX Rewards & Social to solve the problem; yes, I know XBL Rewards is switching to Microsoft Rewards, but XBL Rewards isn't finished yet, and I have made a lot of purchases in the current time... Discussion in 'XBoX Rewards & Social' started by BeefCakeRabbid, May 5, 2018.

  1. BeefCakeRabbid
    BeefCakeRabbid Guest

    Haven't gotten Xbox Live Rewards credits from recent purchases


    yes, I know XBL Rewards is switching to Microsoft Rewards, but XBL Rewards isn't finished yet, and I have made a lot of purchases in the current time frame that I haven't gotten my credits for and I would really appreciate getting them

    :)
     
    BeefCakeRabbid, May 5, 2018
    #1
  2. xxmavrikxx
    xxmavrikxx Guest
    Xbox Rewards: Get 15k credits this month if you spend $59.99 on the Xbox Digital Store for Halo:MCC

    I am still waiting for my 20k in credits for making 3 digital purchases last month. I contacted customer service, they referred me to the Xbox Live Rewards forum and haven't gotten a response yet.
     
    xxmavrikxx, May 5, 2018
    #2
  3. Gixxer17
    Gixxer17 Guest
    My 250 points i did not receive them after answering the survey

    Haven't gotten the credits for this either and i'm not getting reward credits for purchases i made in december with my MyVIP 1 star rank.
     
    Gixxer17, May 5, 2018
    #3
  4. Smwutches
    Smwutches Guest

    Haven't gotten Xbox Live Rewards credits from recent purchases

    Are there any specific offers you're looking for credits from?
     
    Smwutches, May 5, 2018
    #4
  5. XBLRewards8
    XBLRewards8 Guest
    Hello BeefCakeRabbid,

    From our FAQ:

    When will my MyVIP Rewards Credits be deposited into my Microsoft account?

    The total Rewards earned will be calculated at the end of each month. Typically you'll receive your MyVIP earnings in your account by the 15th of the following month, though this is subject to the program's current deposit
    terms. Be sure to keep an eye on MyStatement on the
    MyRewards page to track your progress and watch your Rewards Credits total grow!

    We have not yet calculated last month's MyVIP, so it is too early to see the Credits pending.
     
    XBLRewards8, Nov 3, 2018
    #5
  6. XBLRewards8 Win User

    Haven't gotten Xbox Live Rewards credits from recent purchases

    Hello BeefCakeRabbid,

    From our FAQ:

    When will my MyVIP Rewards Credits be deposited into my Microsoft account?

    The total Rewards earned will be calculated at the end of each month. Typically you'll receive your MyVIP earnings in your account by the 15th of the following month, though this is subject to the program's current deposit
    terms. Be sure to keep an eye on MyStatement on the
    MyRewards page to track your progress and watch your Rewards Credits total grow!

    We have not yet calculated last month's MyVIP, so it is too early to see the Credits pending.
  7. Smwutches Win User

    Haven't gotten Xbox Live Rewards credits from recent purchases

    Are there any specific offers you're looking for credits from?
  8. Gixxer17 Win User

    My 250 points i did not receive them after answering the survey

    Haven't gotten the credits for this either and i'm not getting reward credits for purchases i made in december with my MyVIP 1 star rank.
  9. shakesoz71 Win User

    Uncredited Rewards Points

    These are all the transactions that I believe that I haven't gotten rewards points credited. I am mostly concerned about not receiving the 15,000 rewards points from Xbox Design Lab.
  10. XBLRewards8 Win User

    30,000 points for upgrade from 360

    Hello sterye,

    From our FAQ:

    When will I receive my Rewards Credits?

    Your 30,000 Rewards Credits should appear as pending within 15 days of the date that your console ships for delivery.

    Since your purchase was made recently, it is too early to see the Credits pending on your account. Since your 2,100 points are not Rewards Credits, we cannot offer a fully informed response on that issue. This forum is only for Xbox Live Rewards issues.
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Haven't gotten Xbox Live Rewards credits from recent purchases

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