Haven't got my points ever

Discus and support Haven't got my points ever in XBoX Rewards & Social to solve the problem; haven't got my points for some every time I press deposit it never go to my account 1de5a41a-bc80-4021-adf6-db444ba7db75 Discussion in 'XBoX Rewards & Social' started by xS1LENTK1LLAx10, Oct 17, 2016.

  1. Haven't got my points ever


    haven't got my points for some every time I press deposit it never go to my account

    :)
     
    xS1LENTK1LLAx10, Oct 17, 2016
    #1
  2. XBLRewards8
    XBLRewards8 Guest
    I haven't got my reward points ever

    Hello Xi McCaBe Ni iX,

    You can earn Xbox Live Rewards Credit in two ways:

    1. By finishing the offers located on the MyMissions page at
    https://rewards.xbox.com/mymissions/
    .

    -or-

    2. For non-offer purchases, you can earn Credits by earning a one star MyVIP level through purchasing at least $300 USD or regional equivalent of eligible content. After you receive your first star you will begin to earn a percentage of your eligible purchases
    back as MyVIP payback Rewards Credit. Pre-orders, in-game consumables, and subscriptions are not eligible for MyVIP.

    MyVIP has a recalibration every year. At the end of the year, we place you in your MyVIP rank for the new year based off your eligible spending from the previous year, and set your progress to the default state. This happened in September 2015 and December
    2016. Since you are a zero star member, you do not get payback Credits on your purchases. You can check your current MyVIP level/progress at (Xbox Live Rewards).

    Additionally, you registered into the program with a US Microsoft Account, and therefore created a US Rewards Account. Since your purchases have not been in your Rewards Account's regional currency (USD), they are not eligible for Rewards.
     
    XBLRewards8, Oct 17, 2016
    #2
  3. I haven't got my reward points ever

    hello I have been a rewards member from 2011 it is saying in the rewards page I have never got any reward money converted it is saying I have earned a lot on the statement up to 2015 but says pending since 2015 it has said I have earned none but I have bought
    games etc each year plus I spent over £100 in the last 4 week a buying game s of the xbox dashboard live chat told me to write in here for it to Be solved can you help?
     
    Xi McCaBe Ni iX, Oct 17, 2016
    #3
  4. XBLRewards8
    XBLRewards8 Guest

    Haven't got my points ever

    Hello xS1LENTK1LLAx10,

    Pressing the deposit button only requests that you be scheduled for a deposit on the next deposit date. If your deposit does not successfully complete during our end of the month deposit cycle, let us know, and we will investigate if there is an issue with
    your account.
     
    XBLRewards8, Oct 18, 2016
    #4
  5. XBLRewards8 Win User

    Haven't got my points ever

    Hello xS1LENTK1LLAx10,

    Pressing the deposit button only requests that you be scheduled for a deposit on the next deposit date. If your deposit does not successfully complete during our end of the month deposit cycle, let us know, and we will investigate if there is an issue with
    your account.
  6. XBLRewards8 Win User

    I haven't got my reward points ever

    Hello Xi McCaBe Ni iX,

    You can earn Xbox Live Rewards Credit in two ways:

    1. By finishing the offers located on the MyMissions page at
    https://rewards.xbox.com/mymissions/
    .

    -or-

    2. For non-offer purchases, you can earn Credits by earning a one star MyVIP level through purchasing at least $300 USD or regional equivalent of eligible content. After you receive your first star you will begin to earn a percentage of your eligible purchases
    back as MyVIP payback Rewards Credit. Pre-orders, in-game consumables, and subscriptions are not eligible for MyVIP.

    MyVIP has a recalibration every year. At the end of the year, we place you in your MyVIP rank for the new year based off your eligible spending from the previous year, and set your progress to the default state. This happened in September 2015 and December
    2016. Since you are a zero star member, you do not get payback Credits on your purchases. You can check your current MyVIP level/progress at (https://rewards.xbox.com/myrewards/).

    Additionally, you registered into the program with a US Microsoft Account, and therefore created a US Rewards Account. Since your purchases have not been in your Rewards Account's regional currency (USD), they are not eligible for Rewards.
  7. xxxVITCHxxx Win User

    Velveeta Instant Win No Prize Received

    Did u ever get points? My brother got the ad but i still haven't!! =(
  8. XBLRewards8 Win User

    Haven't got my deposit for my rewards points.

    Hello Whispy Death,

    We see multiple deposits into your account. You can review all Credit and Deposit events for your Rewards account from the MyStatement on the MyRewards page, if you sort/view by lifetime events. You can also confirm these deposits as currency from your commerce
    page at (https://commerce.microsoft.com/), where they will be listed as a refund with a negative amount.
  9. XBLRewards8 Win User

    haven't got my Reward/point for purchasing GOW4

    Hello Killion,

    There was an offer in September that rewarded all pre-orders of Gears of War. However, since your pre-order of Gears of War was made in October, it was not eligible for this offer and so did not receive completion Credits from the offer.

    Regarding your other purchases, you can earn Xbox Live Rewards Credit in two ways:

    1. By finishing the offers located on the MyMissions page at https://rewards.xbox.com/mymissions/ .

    -or-

    2. For non-offer purchases, you can earn Credits by earning a one star MyVIP level through purchasing at least $300 USD or regional equivalent of eligible content. After you receive your first star you will begin to earn a percentage of your eligible purchases
    back as payback Rewards Credit. Pre-orders, in-game consumables, and subscriptions are not eligible for MyVIP.

    In September 2014 we changed to the MyVIP policy. As a result, payback based off Gamerscore (MyAchievements) was discontinued. Also, as of July 2014, we do not award Credits for Xbox Live Gold renewals. In September 2015, we made some refinements to the
    program. One change that happened was an adjustment of MyVIP purchase thresholds. If you did not reach any MyVIP ranks with your purchases from September 2014-August 31st 2015, you were placed at a default rank. Since you are a zero star member, you do not
    get payback Credits on your purchases. You can check your current MyVIP level/progress at (https://rewards.xbox.com/myrewards/).
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Haven't got my points ever

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