Have Xbox Live Gold but cannot play online

Discus and support Have Xbox Live Gold but cannot play online in XBoX on Consoles to solve the problem; I activated a pre-paid 3 months of Xbox live and have not been able to play online and create/join parties all afternoon. I am however able to access... Discussion in 'XBoX on Consoles' started by IWasReLoadingK, Nov 27, 2017.

  1. Have Xbox Live Gold but cannot play online


    I activated a pre-paid 3 months of Xbox live and have not been able to play online and create/join parties all afternoon. I am however able to access games with Gold and the subscriptions page states the membership is active. I have tried restarting multiple
    times and removed my account from the xbox then re-downloading it with no success. When I try to perform either action they buy gold prompt pops up on the screen and I get an error stating I do not have a gold membership.

    :)
     
    IWasReLoadingK, Nov 27, 2017
    #1
  2. Insane Rage
    Insane Rage Guest
    Games with Gold

    I have xbox live gold, and I can do everything like play online and talk with friends. But I cannot download the games with gold
     
    Insane Rage, Nov 27, 2017
    #2
  3. online head to head

    i have just bought a one month xbox live gold membership but i cannot play games online says i dont have permission or something i am signed in!! HELP
     
    DogbowlFarge 10, Nov 27, 2017
    #3
  4. StuartATrueRed Win User

    i just bought a new xbox series x today for the sole purpose that i heard the old cod games servers where back working but i had to make a new account and it won’t let me play mw2 online

    To play online multiplayer you need an Xbox Live Gold subscription. If you don't have that, then you cannot play online.
  5. ngocphi Win User

    Hello, could you tell me how to play with my friends with a free xbox live account?

    You cannot you need an Xbox live gold account to play online
  6. MMSARP Win User

    Killer Instinct

    I am also having same issue. Cannot play online multiplayer. You are not connected to xbox live... Even though I have a gold account.
  7. HassanB Win User

    Grand theft auto V

    Hello,

    You need a paid Xbox LIVE Gold membership in order to play online with others. Your account has a free membership and cannot play online with others.
  8. Miss Bijoux Win User

    Connecting to multiplayer problem

    Hey Hanrastic -

    To clarify, when you say "cannot play games online" are you referring to online multiplayer? If so, you will need an active Xbox Live Gold subscription to be able to participate in online matchmaking. Your current account is reflecting Xbox Live Silver status
    which allows you to access apps such as Netflix. Here is some more information regarding
    Xbox Live Gold.

    Let us know if you have any further questions! :)
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Have Xbox Live Gold but cannot play online

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