Have not recieved the Halo Wars Definitive Edition after purchasing Halo Wars 2 Ultimate ...

Discus and support Have not recieved the Halo Wars Definitive Edition after purchasing Halo Wars 2 Ultimate ... in XBoX Sales and Promo to solve the problem; Joana Q You are talking to a live person and Xbox Chat Support is available 24/7. I hope you don't mind if I ask for your name so I could address you... Discussion in 'XBoX Sales and Promo' started by 0eec1812-28e4-44c4-b414-967bd68c1f82, Feb 28, 2017.

  1. 0eec1812-28e4-44c4-b414-967bd68c1f82
    0eec1812-28e4-44c4-b414-967bd68c1f82 Guest

    Have not recieved the Halo Wars Definitive Edition after purchasing Halo Wars 2 Ultimate ...


    Joana Q

    You are talking to a live person and Xbox Chat Support is available 24/7. I hope you don't mind if I ask for your name so I could address you properly?

    4:46 am

    Me
    Yes last name I bought Halo Wars 2 on the 17th and it has been past 10 days, I still have not received the download code for Halo Wars 1
    4:47 am

    Joana Q
    Oh, I am sorry to hear that Let me do my best to help. Just to verify, the game was purchased using
    . Is this correct?

    4:48 am

    Me
    yes
    4:48 am

    Joana Q
    Thank you. Please give me a moment to check on your account.

    4:49 am

    Joana Q
    Thanks for patiently waiting,
    4:52 am

    Me
    Thanks for checking into it
    4:52 am

    Joana Q
    Upon checking, you purchased the game on Feb 17. I am checking on the license of the game now to check if the code is already posted to your account.
    4:55 am

    Joana Q
    A moment, please.
    4:55 am

    Me
    ok thx
    4:55 am

    Joana Q
    You're welcome, . I am sorry but I am unable to check on the code on your account. No worries though, I will be referring you to our Promotions Team for further assistance. Please post you concern here,

    4:57 am

    Joana Q
    https://forums.xbox.com/en-US/forums/0D7DC557-EA57-4938-A0E8-7F05D0A019FE_E2E46498-6402-4C6A-B958-69...

    4:57 am

    Joana Q
    They will get in touch with you through Xbox message center.

    4:57 am

    Me
    okie dokie Have not recieved the Halo Wars Definitive Edition after purchasing Halo Wars 2 Ultimate ... :(
    4:57 am

    Joana Q
    So I would recommend signing in using the profile you used to purchased the game.
    4:58 am

    Me
    This is the account I purchased it
    4:58 am

    Joana Q
    Please do not be sad, . You are eligible for the code, I assure you that you will be provided with a code.

    4:58 am

    Joana Q
    Here is the reference number:
    [Mod Removed].
    4:58 am

    Me
    Thanks for your time
    4:58 am

    Joana Q
    You are most welcome! Thanks as well for understanding and patience.

    4:59 am

    Joana Q
    Have we addressed your concern for today?
    4:59 am

    Me
    umm? not yet lol

    :)
     
    0eec1812-28e4-44c4-b414-967bd68c1f82, Feb 28, 2017
    #1
  2. uich-[xboxvenue]
    uich-[xboxvenue] Guest
    Halo Wars DE code has not arrived not yet

    I didn't recieved my code for Halo Wars: Definitive Edition, and I purchase Halo Wars 2: Ultimate Edition
     
    uich-[xboxvenue], Feb 28, 2017
    #2
  3. Mister Beep
    Mister Beep Guest
    Halo wars definitive, still don't have code.

    Hey Branthers,

    When did you purchase Halo Wars 2: Ultimate Edition? The Halo Wars: Definitive Edition code will be sent to you 7-10 days after purchasing Halo Wars 2: Ultimate Edition. If it has not been 10 days after purchasing, hang tight and post back here if you do
    not receive a code after waiting 10 days.
     
    Mister Beep, Feb 28, 2017
    #3
  4. Mister Mascot
    Mister Mascot Guest

    Have not recieved the Halo Wars Definitive Edition after purchasing Halo Wars 2 Ultimate ...

    Hey there RolliePollie09,

    We've resent your codes to your Xbox Live Message center. Be sure to take a look

    Xbox Live Messages    . If you're having any issue redeeming codes you can also try

    Prepaid Code Troubleshooting    .

    Cheers!

    _______________________________________________________



    Xbox Forums Staff

    Be sure to check out the Xbox Forum Guidelines for the Do's and Don'ts as well as the Xbox
    Insider Program Forums     for help with Xbox Insider Program troubleshooting. Achievement issues? Check our sticky

    HERE     for the best info.
     
    Mister Mascot, Mar 2, 2017
    #4
  5. uich-[xboxvenue] Win User

    Halo Wars DE code has not arrived not yet

    I didn't recieved my code for Halo Wars: Definitive Edition, and I purchase Halo Wars 2: Ultimate Edition
  6. EolHaloWars Win User

    Halo Wars DE code has not arrived not yet

    I didn't recieved my code for Halo Wars: Definitive Edition. I purchase Halo Wars 2: Ultimate Edition Pre-Order December 17.
  7. GxN Ni Nia Win User

    Halo Wars DE code has not arrived not yet

    I didn't recieved my code for Halo Wars: Definitive Edition, and I purchase Halo Wars 2: Ultimate Edition - Pre-Order December 30.
  8. SanDr0w Win User

    Halo Wars DE code has not arrived not yet

    I didn't recieved my code for Halo Wars: Definitive Edition, and I purchase Halo Wars 2: Ultimate Edition Pre-Order December 10...
  9. ManagerFisch89 Win User

    Halo Wars DE code has not arrived not yet

    I didn't recieved my code for Halo Wars: Definitive Edition, and I purchase Halo Wars 2: Ultimate Edition - Pre-Order December 18.
Thema:

Have not recieved the Halo Wars Definitive Edition after purchasing Halo Wars 2 Ultimate ...

Loading...

  1. Have not recieved the Halo Wars Definitive Edition after purchasing Halo Wars 2 Ultimate ... - Similar Threads - recieved Halo Wars

  2. Help with Minecraft account and i dont recieve codes to the mail

    in XBoX Accessibility
    Help with Minecraft account and i dont recieve codes to the mail: Hello! I need help with my minecraft account because when i try to log in to the account it says its private information. I dont recieve a code to my gmail. Mail to the account: [mod removed]...

  3. I dont recieve a code when trying to log in on minecraft via my microsoft account.

    in XBoX Accessibility
    I dont recieve a code when trying to log in on minecraft via my microsoft account.: I've bought Minecraft and i am trying to login 3 days in a row without any succes, there should be send a code to my mailbox but it is nowhere to be found, even not in the spam. I'm using the...

  4. I did not recieve my robux.

    in XBoX on Consoles
    I did not recieve my robux.: i purchased a total of 2200 robux and after purchasing i still did not get my robux. after contacting roblox customer support they told me that Microsoft had a outtage and i still did not recieve...

  5. why didnt i recieve my 330 minecoins after redeeming the reward

    in XBoX on Windows
    why didnt i recieve my 330 minecoins after redeeming the reward: i didnt recieve my coins and it had made me very mad 29b84798-017c-4ae0-823f-3bafd08c4668

  6. didnt recieve minecraft capes

    in XBoX Games and Apps
    didnt recieve minecraft capes: I redeemed the tiktok and twitch capes for minecraft java edition a while ago but still hasnt recieved it. I am fairly certain that i claimed it on the right account, how do i check the redeem...

  7. I didnt recieve my code

    in XBoX Accessibility
    I didnt recieve my code: I did not recieve my authenticator code to sign in to my outlook e mail . How can i get it ?? dd96afd6-d0c0-4cff-9a51-72a2c6012c84

  8. Havent been able to Recieve my cape

    in XBoX Games and Apps
    Havent been able to Recieve my cape: I havent been able to recieve the HOME cape even though I redeemed it, it has not appeared in my skin capes area at all been 3+ days now ab0d4954-38e9-4b0f-ac52-a6e80117bb23

  9. I cannot send messages on xbox live. I can recieve them and see them from other players but...

    in XBoX Rewards & Social
    I cannot send messages on xbox live. I can recieve them and see them from other players but...: Hello. I've been having this problem for about 3 days. I cannot send messages through xbox live mobile app or directly from console. The first day I talked to an xbox agent and she told me to...

  10. Im not recieving my verification code in my outlook email

    in XBoX on Windows
    Im not recieving my verification code in my outlook email: I got logged out of my minecraft account recently and XBOX is sending a code to my outlook email. When I check my email, there isn't any verification codes. I checked both the email it said it...