Have not recieved my rewards points for the months of March or April

Discus and support Have not recieved my rewards points for the months of March or April in XBoX Rewards & Social to solve the problem; I have not received any updates to my Xbox Live Rewards except for the surveys. I have spent 44.80 in March and sofar up to 159.45 in April. Just would... Discussion in 'XBoX Rewards & Social' started by Kelesis Azel, Apr 25, 2017.

  1. Kelesis Azel
    Kelesis Azel Guest

    Have not recieved my rewards points for the months of March or April


    I have not received any updates to my Xbox Live Rewards except for the surveys. I have spent 44.80 in March and sofar up to 159.45 in April. Just would like to receive my points and upgrade to star status.

    :)
     
    Kelesis Azel, Apr 25, 2017
    #1
  2. Kelesis Azel
    Kelesis Azel Guest
    Xbox Live Rewards Points for April

    Hello I have not received any rewards points for March or April of this year. I posted last month and you said I had did one of the missions in March which nullified my points for March. I did not accept any missions for April and spent $159.45 but have
    not gotten any rewards points for having spent that much. Please help!

    Thank You
     
    Kelesis Azel, Apr 25, 2017
    #2
  3. Kelesis Azel
    Kelesis Azel Guest
    Xbox Live Rewards Points for April

    Hello I have not received any rewards points for March or April of this year. I posted last month and you said I had did one of the missions in March which nullified my points for March. I did not accept any missions for April and spent $159.45 but have
    not gotten any rewards points for having spent that much. Please help!

    Thank You
     
    Kelesis Azel, Apr 25, 2017
    #3
  4. XBLRewards8
    XBLRewards8 Guest

    Have not recieved my rewards points for the months of March or April

    Hello Kelesis Azel,

    You cannot receive both payback and offer completion for a purchase, as stated in our FAQ:

    What type of Rewards can I earn?

    In addition to our special events and offers, there are two easy ways to earn Rewards Credits each month; by completing missions or special offers, or with a MyVIP Star Rank. To see current
    missions, visit the MyMissions page. For more details, please see the Terms and Conditions. Don't forget to check back often to see what's new, as missions are updated frequently!

    To learn more about your MyVIP Star Rank, which gives you a percentage back on what you buy in the Xbox Store, visit the MyRewards page. Once you have earned at least 1 Star, you'll start earning each month
    based on your qualifying purchases from the previous month.

    Please note: Xbox Live Rewards members may not earn Rewards Credits for multiple offers based on performing the same action. For example, your purchases made to complete a monthly mission won't also be eligible for MyVIP.

    Since you chose to opt in to the Simply Rewarding offer last month, you did not receive payback for those March purchases. They went towards the Simply Rewarding offer. Regarding your April purchases, also from our FAQ:

    When will my MyVIP Rewards Credits be deposited into my Microsoft account?

    The total Rewards earned will be calculated at the end of each month. Typically you'll receive your MyVIP earnings in your account by the 15th of the following month, though this is subject to the program's current deposit
    terms. Be sure to keep an eye on MyStatement on the
    MyRewards page to track your progress and watch your Rewards Credits total grow!

    We have not yet calculated the month's MyVIP, so it is too early to see the Credits pending. However, your MyVIP progress is accurate.
     
    XBLRewards8, Apr 26, 2017
    #4
  5. XBLRewards8 Win User

    Have not recieved my rewards points for the months of March or April

    Hello Kelesis Azel,

    You cannot receive both payback and offer completion for a purchase, as stated in our FAQ:

    What type of Rewards can I earn?

    In addition to our special events and offers, there are two easy ways to earn Rewards Credits each month; by completing missions or special offers, or with a MyVIP Star Rank. To see current
    missions, visit the MyMissions page. For more details, please see the Terms and Conditions. Don't forget to check back often to see what's new, as missions are updated frequently!

    To learn more about your MyVIP Star Rank, which gives you a percentage back on what you buy in the Xbox Store, visit the MyRewards page. Once you have earned at least 1 Star, you'll start earning each month
    based on your qualifying purchases from the previous month.

    Please note: Xbox Live Rewards members may not earn Rewards Credits for multiple offers based on performing the same action. For example, your purchases made to complete a monthly mission won't also be eligible for MyVIP.

    Since you chose to opt in to the Simply Rewarding offer last month, you did not receive payback for those March purchases. They went towards the Simply Rewarding offer. Regarding your April purchases, also from our FAQ:

    When will my MyVIP Rewards Credits be deposited into my Microsoft account?

    The total Rewards earned will be calculated at the end of each month. Typically you'll receive your MyVIP earnings in your account by the 15th of the following month, though this is subject to the program's current deposit
    terms. Be sure to keep an eye on MyStatement on the
    MyRewards page to track your progress and watch your Rewards Credits total grow!

    We have not yet calculated the month's MyVIP, so it is too early to see the Credits pending. However, your MyVIP progress is accurate.
  6. Smwutches Win User

    Haven't recieved my rewards points for march or april

    In order for support to check into your account, you'll want to post in the Xbox Rewards Questions support forum. If you're looking for VIP rebates, keep in mind that rebates are calculated after the end of the month and given by the 15th of the next month
    so it would be too soon to see credits pending for April. Also, supscriptions, in-game consumables, preorders, and any purchases that went towards any other offers on the site do not count towards your rebate.
  7. Pauliomaldinio Win User

    2 free arcade games

    i have on my rewards program 70 points pending.. from 3 surveys and a 1 month live..i completed 2 ADDITIONAL surveys as a gold member no points added to pending, i added 3 monthes of live .. again ..you guessed it still the same old points pending...
    march/april i lost count mate at the points i spent.... MASSIVE
  8. Senryu BR Win User

    microsoft points

    The method of MS rewards has some mysterys but wait the "2nd" lot of rewards

    I manage a sample for you

    I have 180 points to be deposited in this month but i receive only 160! why that? i believe is because the somatory of points only pass 100 points in actions maked in March (in that case the action is March survey, and 1% back of my purchaes, but only apears
    in my rewards in day 4 of this April).

    If that 220 points appears in your peding rewards you just have to wait the "2nd" lote (the rewards system lauches in your acount the points in to periods the first begins from 10 to 15 of curent month you gain more than 100 points and the second is from
    25 to end of month, in rares cases they can be deposit in a date before that period.

    I hope i help you and forgive my bad english it´s self learnerd.
  9. MSQ Ganner Win User

    Xbox Live Rewards

    @tTr ReDeMpTiOn you probably recieved 300 (pending) microsoft points for the Triple Play promotion that was offered during the month of April which was added to your Live Reward Program pending points last week. It will automatically be transfered to your
    Xbox Live account whithin 45 business days.
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Have not recieved my rewards points for the months of March or April

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