Have not received promotional rewards for tuning into Sea of Thieves live Stream.

Discus and support Have not received promotional rewards for tuning into Sea of Thieves live Stream. in XBoX Sales and Promo to solve the problem; Hey Xbox customer support! I am so sorry for posting this issue again, I made a mistake in the subject line of my previous request and wanted to make... Discussion in 'XBoX Sales and Promo' started by xXMizzlesXx, Mar 30, 2018.

  1. xXMizzlesXx
    xXMizzlesXx Guest

    Have not received promotional rewards for tuning into Sea of Thieves live Stream.


    Hey Xbox customer support!

    I am so sorry for posting this issue again, I made a mistake in the subject line of my previous request and wanted to make sure my ticket didn't get deleted outright thinking it had been addressed.

    I tuned into the Xbox Live Stream on the 22nd of March to receive the Pistol for Sea of Thieves and haven't gotten it yet. I was logged in using my Microsoft account and qualified for the rewards, but since I got my Black Dog Pack yesterday I wasn't sure
    if these rewards were just being delayed heavily as well. The support FAQ says to contact you once it has been 7 days so I decided to give that a shot.



    Thank you very much for any assistance you can give me and happy Easter!

    P.S: Loving the game so far I just need the pistol to complete my Black Dog Set. XD

    Thanks!

    Myles

    :)
     
    xXMizzlesXx, Mar 30, 2018
    #1
  2. Disqruntled
    Disqruntled Guest
    Ebony Pistol

    Still have not received the Ebony pistol reward for watching the Live Sea of Thieves Mixer stream.
     
    Disqruntled, Mar 30, 2018
    #2
  3. xXMizzlesXx
    xXMizzlesXx Guest
    Have received promotional rewards for tuning into Sea of Thieves Stream.

    Hey Xbox customer support!

    I tuned into the Xbox Live Stream on the 22nd of March to receive the Pistol for Sea of Thieves and haven't gotten it yet. I was logged in using my Microsoft account and qualified for the rewards, but since I got my Black Dog Pack yesterday I wasn't sure
    if these rewards were just being delayed heavily as well. The support FAQ says to contact you once it has been 7 days so I decided to give that a shot.



    Thank you very much for any assistance you can give me and happy Easter!

    P.S: Loving the game so far I just need the pistol to complete my Black Dog Set. XD

    Thanks!

    Myles
     
    xXMizzlesXx, Mar 30, 2018
    #3
  4. Mister Getafix
    Mister Getafix Guest

    Have not received promotional rewards for tuning into Sea of Thieves live Stream.

    Heya!



    Since you watched on the 22nd of march that should show up within 7 to 10 days. Let's have you hang in there and post back on April 2nd if you still do not see the content.

    You should see that content appear in your vanity chest, clothing chest, equipment chest, and armory in-game.



    Keep in mind that at this time the Sea of Thieves devs have promotional content turned off and it may not appear in-game until the issue with that content is fixed, but you can see that appear in your
    commerce page even if it does not appear in game!



    For more info and updates check out the

    Sea of thieves status update page!
     
    Mister Getafix, Mar 31, 2018
    #4
  5. xXMizzlesXx
    xXMizzlesXx Guest
    Hey Mr. Getafix!

    I checked earlier today and still have not received the code for the pistol, I also checked the order history page and don't see the promotional item listed there. In case it helps, I did check into the stream twice, once early on in the stream while at
    work I viewed it for a little while. Then I logged in that evening to watch the stream but it had ended.

    Thank you very much for the help!

    Myles
     
    xXMizzlesXx, Apr 2, 2018
    #5
  6. Mister Getafix
    Mister Getafix Guest
    Let's have you check your Xbox messages one more time.

    Post back if you still do not see a message directly from Xbox support!
     
    Mister Getafix, Apr 2, 2018
    #6
  7. xXMizzlesXx
    xXMizzlesXx Guest
    I just got the message and was able to redeem the key. Thanks so much for helping me with this, I really appreciate it.

    I hope you have a wonderful day!

    Myles
     
    xXMizzlesXx, Apr 2, 2018
    #7
  8. Mister Getafix
    Mister Getafix Guest

    Have not received promotional rewards for tuning into Sea of Thieves live Stream.

    Happy to hear that!

    We will be around should you need help with troubleshooting in the future.

    Game on!
     
    Mister Getafix, Nov 3, 2018
    #8
  9. Mister Getafix Win User

    Have not received promotional rewards for tuning into Sea of Thieves live Stream.

    Hey Mr. Getafix!

    I checked earlier today and still have not received the code for the pistol, I also checked the order history page and don't see the promotional item listed there. In case it helps, I did check into the stream twice, once early on in the stream while at
    work I viewed it for a little while. Then I logged in that evening to watch the stream but it had ended.

    Thank you very much for the help!

    Myles

    Let's have you check your Xbox messages one more time.

    Post back if you still do not see a message directly from Xbox support!

    I just got the message and was able to redeem the key. Thanks so much for helping me with this, I really appreciate it.

    I hope you have a wonderful day!

    Myles
    Happy to hear that!

    We will be around should you need help with troubleshooting in the future.

    Game on!
  10. xXMizzlesXx Win User

    Have not received promotional rewards for tuning into Sea of Thieves live Stream.

    Hey Mr. Getafix!

    I checked earlier today and still have not received the code for the pistol, I also checked the order history page and don't see the promotional item listed there. In case it helps, I did check into the stream twice, once early on in the stream while at
    work I viewed it for a little while. Then I logged in that evening to watch the stream but it had ended.

    Thank you very much for the help!

    Myles

    Let's have you check your Xbox messages one more time.

    Post back if you still do not see a message directly from Xbox support!
    I just got the message and was able to redeem the key. Thanks so much for helping me with this, I really appreciate it.

    I hope you have a wonderful day!

    Myles
  11. xXMizzlesXx Win User

    Have not received promotional rewards for tuning into Sea of Thieves live Stream.

    Hey Mr. Getafix!

    I checked earlier today and still have not received the code for the pistol, I also checked the order history page and don't see the promotional item listed there. In case it helps, I did check into the stream twice, once early on in the stream while at
    work I viewed it for a little while. Then I logged in that evening to watch the stream but it had ended.

    Thank you very much for the help!

    Myles
  12. Mister Getafix Win User

    Have not received promotional rewards for tuning into Sea of Thieves live Stream.

    Heya!



    Since you watched on the 22nd of march that should show up within 7 to 10 days. Let's have you hang in there and post back on April 2nd if you still do not see the content.

    You should see that content appear in your vanity chest, clothing chest, equipment chest, and armory in-game.



    Keep in mind that at this time the Sea of Thieves devs have promotional content turned off and it may not appear in-game until the issue with that content is fixed, but you can see that appear in your
    commerce page even if it does not appear in game!



    For more info and updates check out the

    Sea of thieves status update page!
  13. Mister Getafix Win User

    Have not received promotional rewards for tuning into Sea of Thieves live Stream.

    Hey Mr. Getafix!

    I checked earlier today and still have not received the code for the pistol, I also checked the order history page and don't see the promotional item listed there. In case it helps, I did check into the stream twice, once early on in the stream while at
    work I viewed it for a little while. Then I logged in that evening to watch the stream but it had ended.

    Thank you very much for the help!

    Myles
    Let's have you check your Xbox messages one more time.

    Post back if you still do not see a message directly from Xbox support!
Thema:

Have not received promotional rewards for tuning into Sea of Thieves live Stream.

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