Have not received promotion for $15 when you purchase 1year of gold

Spartan37b · Jun 21, 2015

I bought a one year subscription to xbox live gold because it said I'd get a $15 credit for the xbox market place if I bought it. I've been waiting three days now and I still haven't gotten it.

:)

killerkast360 · Jun 21, 2015

Free Fallout 3 code with digital purchase of Fallout 4

Promotion name: “Free Fallout 3 code with digital purchase of Fallout 4”

Date of purchase: “10/15/15]”

Issue:

“I have not received my Fallout 3 code after 10 calendar days.”

Virtuahead · Jun 21, 2015

Fallout 3 code

Promotion name: “Free Fallout 3 code with digital purchase of Fallout 4”

Date of purchase: “11/09/15”

Issue:

“I have not received my Fallout 3 code after 10 calendar days.”

ngocphi · Jun 21, 2015

You have to wait the 4 weeks before you can get the credit as mentioned on the ad itself

Misses Quinzel · Jul 8, 2015

Hey, SPARTAN! It seems you're part of a group that should have received $15, but received less. We've got this sent up to the appropriate people. Once I have more information, I'll be sure to post back in here. Thanks for your patience while we look into
this!

Misses Quinzel · Nov 3, 2018

We've determined that you qualify for this promotion. You should be receiving an Xbox Live console message with further details shortly. Thanks again!

Misses Quinzel

Hey, SPARTAN! It seems you're part of a group that should have received $15, but received less. We've got this sent up to the appropriate people. Once I have more information, I'll be sure to post back in here.

Thanks for your patience while we look into
this!

Misses Quinzel

We've determined that you qualify for this promotion. You should be receiving an Xbox Live console message with further details shortly. Thanks again!

ngocphi

You have to wait the 4 weeks before you can get the credit as mentioned on the ad itself

Smwutches

If you used a prepaid card you would not be eligible. In order to qualify for dashboard promotions, you have to purchase the gold directly through the promotion.

If you did purchase the gold through the promotion, it should take about 4 weeks to receive the code.

Misses Quinzel

Hey there, adamadkins! I'm very sorry to see if there is any confusion about this promotional currency that your friends have received. The eligibility requirements for the promotion you are talking about is for the FIFA 15 Xbox One bundle, and certain users
received a dashboard promotion on their Xbox 360 console before upgrading, not for purchasing FIFA 15. Hopefully that helps clear up what this promotion was for you.

Have not received promotion for $15 when you purchase 1year of gold