Have not received my rewards.

Toxic Kobura · Dec 17, 2016

I purchased 3 $10 discount codes and I have not received them yet, it took my reward points but hasnt given me the rewards. support said it can take 24-72 hours but its passed that time frame. any help would be appreciated thanks!

:)

STORM2274 · Dec 17, 2016

I havent received my year of xboxlive from bing rewards

I have not received my 12 month xboxlive reward on bing rewards.

JBSPADE 23 · Dec 17, 2016

Rewards not received

i have not received my algebra and summer spotlight rewards on my xbox rewards account

Smwutches · Dec 18, 2016

You would need to contact customer support for the Microsoft Rewards program (they are separate from Xbox Rewards). Their contact can be found on their redemption page.

Smwutches

You would need to contact customer support for the Microsoft Rewards program (they are separate from Xbox Rewards). Their contact can be found on their redemption page.

Mister Maka

Hey there Sargen Slayerz!

To clarify, is this in reference to the October Xbox Quests? If so, please make sure to keep an eye out on your Xbox One messages in the next 30-days, as codes will be sent out within 30-days from the end of the month. If you don't receive any communication
by the end of November, please create a new thread and let us know.

XBLRewards8

Hello,

From the FAQ on Vault Credits:

I claimed Rewards Credits from the vault. When will I receive them?

If you claim Rewards Credits from the MyVIP Vault, they should appear as pending in your account within 96 hours. Once they are pending in your account, the normal deposit process kicks in. Generally if you have over 5,000 Rewards Credits pending in your
account in the first half of any given month, that amount will be converted to your local currency and deposited into your Microsoft account on or around the 30th of that same month. If the Credits show as pending in the second half of the month, that amount
will be deposited into your Microsoft account on or around the 15th of the next month.

Please note you need at least 5,000 Rewards Credits pending to automatically trigger a deposit, though you can request a deposit for the next scheduled date as long as you have 1,000 Credits pending. Also, if you have ongoing issues with us depositing
into your account, such as your account not matching up with your billing location, you might want to consider choosing a different prize from the vault, as we won’t be able to deliver your Rewards Credits until the deposit issue is resolved.

Smwutches

What reward are you looking for? The Xbox Rewards program typically doesn't have anything that ships. If this is for the Microsoft Rewards program, you'll want to contact their customer support via their redemption page.

XBLRewards8

Hello CleanestLeek773,

As Smwutches says, if you are asking about a Microsoft Rewards issue this is not the correct support contact. If you are asking about the Console Upgrade offer, we do not see any console purchase from MicrosoftStore.com for your account that would complete
that offer.

Have not received my rewards.