Have not received Gears of War Collection from GoW4 purchase (10/07/16)

Warnerofthe7sea · Nov 11, 2016

Hello,

I was referred here by Mark C. from Microsoft Support. I wanted to report that I have not received the codes for the Xbox 360 Gears of War Collection (1-3, Judgment). I redeemed my Gears of War 4 code back on October 07, 2016. It has been over a month so
I contacted support. Thank you for looking into this.

:)

knj85 · Nov 11, 2016

I have not received my gears of war collection, I bought gow4 on 10/29/16

I have not received my gears of war collection, I bought gow4 and reedemed code on 10/29/16

FayMoon · Nov 11, 2016

I have not received my GoW1-3 & Judgement codes after buying GoW4 Ultimate on 07/10.

I have not received my GoW1-3 & Judgement codes after buying GoW4 Ultimate on 07/10. It's now more than 30 days from purchase and I still have not received codes. Please verify this issue and deliver my codes, as you're obliged to do so.

Mister Beep · Nov 14, 2016

Thanks for posting, Warner! We've passed your information along to the appropriate teams, and we'll keep you posted when we have info we can share.

Warnerofthe7sea · Nov 3, 2018

I received the codes yesterday through messages. Thank you for your help on this!

Mister Beep

Thanks for posting, Warner! We've passed your information along to the appropriate teams, and we'll keep you posted when we have info we can share.

Warnerofthe7sea

I received the codes yesterday through messages. Thank you for your help on this!

DocWayne-[xboxvenue]

I pre-ordered Gears of War 4 digitally though the Xbox Live store on 10/9/16. I have not yet received the codes for the Xbox 360 Gears of War Collection. I contacted customer support on 10/13/16 and was told to "wait 24 hours", I contacted customer support
again on 10/15/16 and was told to "Wait 7-10 days." I am contacting again now because I either want a refund or I want the Gears of War collection that I could have gotten on day one if I had of just bought a physical copy of the game from any local retailer.

fernando1406199

I Gears of War 4 digitally although the Xbox Live store 10/09/16 preordained. I have not yet received the codes for the Xbox 360 Gears of War Collection. I contacted customer support on 13/10/16 and was told to "wait 24 hours", I contacted customer support
again on 15/10/16 and was told to "wait 7-10 days. " now he has passed this period and I am waiting and not yet received anything

JackyMa8

Hi Jacky. I believe that the deal containing all of the previous GoW games was only a
pre-order bonus. The game launched on October 11th, so if you purchased on the 17th you may not have been eligible.

This is what I found on Xbox Wire:

Finally, all pre-order customers will receive the entire Xbox 360 Gears of War collection for use on Xbox One. This includes all four previous games – Gears of War, Gears of War 2, Gears of War 3 and Gears of War: Judgment –
and is available only as a limited time offer.

Read more at
http://news.xbox.com/2016/08/10/gears-of-war-4-pre-order-bonuses-detailed/#04L116ALGxu0PJ5c.99

Thank you for your reply.But I don't think so.I buy the GOW4 ultimate edition,they said ''As long as the time limit to buy GOW4,Can obtain the
Xbox 360 Gears of War collection for use on Xbox One.It is also have it righr now.And my friend also receive the code.I don't know why?!!!

Have not received Gears of War Collection from GoW4 purchase (10/07/16)