have not received Gears of war collection codes waited 7-10 days still no code

I Gears of War 4 digitally although the Xbox Live store 10/09/16 preordained. I have not yet received the codes for the Xbox 360 Gears of War Collection. I contacted customer support on 13/10/16 and was told to "wait 24 hours", I contacted customer support
again on 15/10/16 and was told to "wait 7-10 days. " now he has passed this period and I am waiting and not yet received anything

Hello, i bought Gears Of War 4 yesterday at xbox store and i haven't received the codes yet, but i still eligible for the 360 titles too? I have to wait more 7-10 days?

Hey there!

From the >>Gears of War 4<< store page:

To qualify, purchase and redeem Gears of War 4 on Xbox Live by December 31 2016. Tokens for download will be sent in waves through Xbox Live in-dash message system within one month of redemption.

So if you still don't have your codes after 30 days, feel free to post up a new thread and we'll take a closer look.





Thanks!

I pre-ordered Gears of War 4 digitally though the Xbox Live store on 10/9/16. I have not yet received the codes for the Xbox 360 Gears of War Collection. I contacted customer support on 10/13/16 and was told to "wait 24 hours", I contacted customer support
again on 10/15/16 and was told to "Wait 7-10 days." I am contacting again now because I either want a refund or I want the Gears of War collection that I could have gotten on day one if I had of just bought a physical copy of the game from any local retailer.

Hi there,

4 days passed without any answered. Just reminding you I didn't receive the codes yet. I am still waiting for it.

Hey ,

When did you redeem the Gears of War 4 code? This promotion does not go by purchase date for physical bundles, but codes are sent 7-10 days after the digital code is redeemed on your account.

If you only recently redeemed the Gears of War 4 game code, please check back with us if you don't receive your codes 10 days after that redemption date.

Thanks!