Have not received free code for 3 months xbox live

PocketToast67 · Mar 17, 2018

Hi,

I contacted support and they advised me to create a post here.

I purchased 3 months of Xbox live back in January during the promotion that should give me a code for 3 months free in March.

But I have yet to receive any code for that.

:)

speedymike22 · Mar 17, 2018

XBOX Live Gold

I purchased 3 months XBOX Live Gold on 2/7/2018. at the time, there was a promo for 3 free months if you purchased 3 months. The code for the 3 free months would be sent to my inbox. I have not received the code yet.

TRUE BLUE 01 · Mar 17, 2018

need help with promotion

hello need help with 3 month live promotion,

i paid for 3 months and was expecting to receive the 3 months free on 20.6.2018

i have not received code as yet

Mister Beep

Thank you for posting this. To keep things organized in one spot, please read Mister Quasar's post in our

Missing 3 Month Xbox Live Post and reply to our mega-thread with the information requested. We are in the process of working with the appropriate teams to investigate this issue, and we are using that mega-thread to collect information.

Thank you for your patience while this is looked into.

ObsessedSugar75

Hello,

I contacted xbox support almost a month ago about my son not receiving the free 3 months promotion that was advertised when he purchased his xbox live subscription on June 14th. The promotion stated that he should receive an email in 10 days with the free
3 month code but he never received that. I contacted xbox support on July 1st to ask about this and was told it was sent to upper management and I would here from them. It is has now been almost a month and I have not received any communication.

HEH8ME32

I purchased 2 of the 3 Months subscription under the Buy 3 Months, Get 3 Months Free promotion on 2/10/18 on xbox.com. At that time, the confirmation said that i would receive my code by 3/15/18 and that i was still within the window of time to get the free
3 months, the end date was NOT 1/30/18. I have checked all of my email accounts as well as my Xbox message center. No codes received.

Ryno Jnr

Hey there ! Thanks for reaching out to us.

In regards to this promotion of buying 3 months of Xbox Live Gold then receiving 3 months at a later date, were there any specific instructions in the terms of conditions for this offer? Do you recall a specific time frame on when you would receive these
3 months of Xbox Live Gold?

Also, do you happen to recall the name of this promotion?

Be sure to keep us posted!

that was the promo... Buy 3 months Xbox Live Gold then get 3 months extra for free... But i haven't received any codes... even after my subscription i bought expired last week!!

寥若天河

The same is with me,I purchased 3 months of Xbox Live from Xbox.com on Jan 24,2018.t said will offer 3 month for free before 3.15.But I have not
received the promo code.Than you~

Have not received free code for 3 months xbox live