Have not received Dishonored definitive edition pre-order bonus for pre-ordering Dishonored 2

You shouldn't receive a code. The game should show as free to purchase from the store. If not, post back here and support will check into it for you.

I just checked the store and it's telling me that I can buy it for 10 dollars. It doesn't show up as free

You shouldn't receive a code. The game should show as free to purchase from the store. If not, post back here and support will check into it for you.

Hey there zhhp,

To clarify, users who pre ordered Dishonored 2 would receive the license for Dishonored: Definitive Edition. No codes were sent for this promotion, you would just need to download the game from the Xbox Store. To qualify though, you needed to pre-order Dishonored
2 prior to it's release date in a supported Xbox Live country as well as a country where the game has been officially released.

Which country is your console physically located in currently and which day did you preorder the game?

Let us know!

Hey ll chilidogs -

If you have pre-ordered South Park: Fractured, But Whole and Dishonored 2, you should be able to automatically download South Park: The Stick of Truth and Dishonored without a code. These promotions did not require receiving Xbox Live codes.

Try using these links to download your games:

South Park: The Stick of Truth

Dishonored Definitive Edition

Give that a shot and let us know if it works.

Hey IG69!

Thanks for the heads up! Which date did you purchase Dishonored 2 on? Additionally, have you verified that the game is not currently in either in your 'Ready to install' list on your Xbox One console, or purchasable for free within the Xbox Store?

We're currently working with the appropriate teams on a similar issue, but those details will help us a bunch!