have not gotten ancient coins on sea of thieves that I bought - Xbox

Hi, my name is Annanda, thank you for your question and for reaching out.

Sometimes in-game currencies can take a little while to get to your account, but since you already checked in your Order History and already done a hard reset on your console, what I recommend you to do now is contact Support directly so they can look into your account, okay?

https://support.xbox.com/contact-us/

Select Contact Us > Games & Apps > I can't find a game, DLC, Consumable > Select your Console > Explain your situation, for example, " In-game currency not showing up " and follow the procedure.

I hope I was able to answer your questions! Please, if you have any other doubts, we are here to help.

If the reply was helpful, please don’t forget to upvote or accept as an answer, thank you.

Best Regards, Annanda.

Contact Microsoft support payment and billing: https://support.xbox.com/contact-us

Hey gijsheetebrij,

This is something you will have to contact Rare directly with, here is a link to the sea of thieves support page, hopefully they can help you, on here we are mainly just ambassadors or community and don't have access to that kind of info.

https://support.seaofthieves.com/hc/en-gb

So recently i bought ancient coins for Sea of Thieves but i can't understand why but i need to migrate my purchase from one account to another so it can work. Can that be possible?

Unfortunately it is not possible to transfer any purchase from one account to another account.

Hi there, and thank you for reaching out. My name is Aileen, and I am an independent advisor here to guide you.

You’re right to double-check this, and I’ve got some clarity for you.

Unfortunately, Microsoft Rewards redemptions like Ancient Coins for Sea of Thieves only apply to the Xbox and Microsoft Store versions of the game. They’re directly tied to your Microsoft/Xbox account, and the PlayStation version of Sea of Thieves runs independently of Microsoft’s ecosystem.

Since PS5 accounts don’t link to Microsoft’s in-game purchases the same way, you won’t be able to use Microsoft Store Ancient Coin redemptions on your PlayStation copy.

In short:

If you're playing Sea of Thieves on PS5, any Ancient Coins redeemed through Microsoft Rewards will not show up in your PlayStation account.

You're not alone — a few players on Reddit ran into this exact situation, and the consensus was the same. If you have a PC or Xbox version tied to the same Microsoft account, you could still use the coins there.

I know that’s not ideal, but I hope this helps clear it up for you.

Please let me know if you need any further assistance. Looking forward to your response.