Have more friends on profile list than I actually have

CrabbyDaddy0 · Feb 1, 2023

On my Xbox profile welcome page it says I have 4 friends I only have 3. I have tried deleting all of them and when I did still said I had one friend. Even though has no friends or followers. I talked to Xbox support they couldn't figure out anything was on phone with them doing trouble shooting for almost an hour. They then had me do a report a problem on console itself but haven't heard a thing and that was a week ago. No matter what I try always have an extra friend that is almost like a ghost friend. Anyone else having this problem. For info on trouble shooting I did: Reset whole console by holding in power button, took off profile and reinstalled and as I have said deleted all friends and followers.

:)

andersonpassos

Thank you for contact us! I'm Anderson, an Independent Consultant and a Microsoft user like you.

good evening

It's possible that this is a glitch in the Xbox system and you should try contacting Xbox Support again. They may be able to assist you further or escalate the issue to their technical team for further investigation. In the meantime, try restarting your Xbox and see if that resolves the issue. If not, try signing in and out of your Xbox profile to see if that fixes the issue.

andersonpassos

hope you have a good night

CrabbyDaddy0

I have tried signing in and out multiple times. When I talked to Microsoft support on phone they didn't know what to do so that's why they had me report a problem on Xbox but haven't heard. I will try to contact them tomorrow and see i guess.

Rodrigo Oliver

Hi Josh, my name is Rodrigo. I'm an Independent Advisor and a member of the Microsoft community and I'd love to assist you today.

I am sorry to hear that.

This is an unusual one, isn't that one friend a follower that is being displayed as friend?

I kindly ask you to speak with the XBOX Staff.

Please enter this link:

https://support.xbox.com/contact-us

They can check your information and verify it.

FOA xANGUISHx

It's a ghost account I can't unfollow it, because I can't see it. I currently only have 7 friends right now, but the number of friends the servers are saying I have is 8. I always have 1 more friend and follower than I actually do. I can tell it's a ghost account, because when I look at the history of my notifications it says unknown has followed me, but when I select the notification to load the profile it won't load and it gives me an error. Also just to let you know setting your friends list to friends only or private doesn't actually stop players from being able to follow you that setting is for only visibility purposes and only determines who can see your friends list. There is no support on here and it seems like noone knows what they're talking about it's actually a joke.

Have more friends on profile list than I actually have