have i been shadow banned?

Hello Aiden Barham,



Greetings!



Thank you for posting in Microsoft Community.



It seems that you're experiencing issues with your Xbox headset during party chat. Let us check and see on what we can do to help resolve your concern in a timely manner.

To determine if you have been shadow banned, you can check your Xbox Live account status by signing in to your account on the Xbox website or the Xbox app. If your account is in good standing, then you have not been shadow banned.



Regarding your headset issue, have you tried updating your Xbox controller firmware? You can do this by connecting your controller to your Xbox console with a USB cable and then going to Settings > Devices & accessories > Xbox Wireless Controller > Device info > Firmware version. If an update is available, follow the on-screen instructions to update your controller.



If updating your controller firmware doesn't resolve the issue, you can try resetting your Xbox network settings. To do this, go to Settings > General > Network settings > Network settings > Advanced settings > Alternate MAC address > Clear. This will reset your network settings to their default values.



We look forward to your response. Kindly let us know, if there is any misunderstanding or clarifications of our description by sending us a reply.



Sincerely,

Hello Aiden



We haven't heard from you, so we assume that your issue has already been addressed. We will not be monitoring this thread moving forward so, if you need further assistance, please create a new thread to discuss these concerns by clicking this link: Create a new question (microsoft.com)





Thank you for your understanding.



Respectfully,

Hi Microsoft I have been playing cod for 10+ years and I was permanently banned for “unauthorized software” 7 months ago. I bought a new account and was shadow banned instantly and have been repeatedly shadow banned 4 times. (Shadow bans are when you play with all the hackers, it’s mostly innocent players though.) I would go to Activision support but they don’t care. Change needs to happen someone needs to get fired. Fix the game this is robbery. We are innocent, check Activision subreddit for more people like me.

Microsoft cant do anything about a ban in a game that they dont make or manage the servers to. Activision gave the ban so only Activision can take it away.

Hate to burst your bubble but xbox has the only appeal proccess Nintendo and sony dont have one I know cause Nintendo shadow banned my switch

And if you been denied thats it

To add a little more, non of us have access to your account. Forums can't help other than point you in the directions we have done.