Have been invited and accepted into the preview program, but have not received the Service ...

Discus and support Have been invited and accepted into the preview program, but have not received the Service ... in XBoX Sales and Promo to solve the problem; I have been invited twice (first time was about 8 months ago, I didn't do anything with the service message at the time, and the message is gone now),... Discussion in 'XBoX Sales and Promo' started by Tritonian Yeti, Oct 13, 2015.

  1. Have been invited and accepted into the preview program, but have not received the Service ...


    I have been invited twice (first time was about 8 months ago, I didn't do anything with the service message at the time, and the message is gone now), second time was 2 months ago. I have been accepted into the program both times (according to chat support),
    however this time around I have not received the Service Message. I know that the amount of people accepted in has decreased significantly since they are at almost capacity, my problem is I have been accepted, I have just not received the service message again.
    Is it possible for a mod to get in touch or provide me with contact info for the Preview Program team so I can request the Service Message be resent?

    Help is appreciated, thanks.

    :)
     
    Tritonian Yeti, Oct 13, 2015
    #1
  2. onyxishere
    onyxishere Guest
    Xbox one preview program

    Sorry but phone support has no access to preview program information. That is another section of the xbox service and as such any issues arising from the preview program are to be addressed internally via the preview forums.

    This means that phone support cannot determine whether or not you have actually been accepted into the program.

    If you have not received a welcome message to your Live messages with a link to download the preview app then you have not yet been accepted into the preview program.

    As I mentioned earlier, please be patient and keep an eye on your Live messages for more information.
     
    onyxishere, Oct 13, 2015
    #2
  3. Never got a message to download the app

    I was invited and accepted into the preview program but I never recieved the message to download the dashboard app. Could someone please resend it? Thanks.
     
    CrazyCookie54, Oct 13, 2015
    #3
  4. Have been invited and accepted into the preview program, but have not received the Service ...

    I have tried accessing the Preview Program forums here, but I get a "Group Not Found" error.
     
    Tritonian Yeti, Oct 13, 2015
    #4
  5. ngocphi
    ngocphi Guest
    Well problem is you arent accepted until you receive the service msg giving you the link

    No matter what support says

    Fyi support only can see whp is invired into thr preview not accepted

    It has been changed to not if you were rejected or not

    Fyi there arw two conditions for you to be accepted

    First no recent enforcement activitiy within the past year otherwise you need to wait till 1 year after

    2Nd you need an adult account

    That being said until you receive the app you arent accepted and it is highly unlikely it will happen anytime soon

    In august they actually cut down the amount of acceptances

    And being invited doesnt garentee you will be accepted

    Also thebprogram is full with 100s still on the waiting list

    You will have to wait

    Although it could be months to weeks before you are accepted depending when they make more room

    They are accepting very few of rhe existing into the nxoe right now with everyone in the program eventually coming in but rhe bc preview is done until release
     
    ngocphi, Oct 13, 2015
    #5
  6. ngocphi
    ngocphi Guest
    If you never received the service msg with the link then you were never accepted

    Only with the service msg with the link are you accepted.

    Support doesnt know if you were accepted or not they wwrre supposed to be updated wording to explain further but only the preview team knows if you were acceptednabd onlynwhen you receive that msg are you invited

    With your timeline its highly unlikely as people have been waiting since july are still waiitng
     
    ngocphi, Oct 13, 2015
    #6
  7. ngocphi
    ngocphi Guest
    Everyone waits on the waiting list even existing members its just a different list
     
    ngocphi, Oct 13, 2015
    #7
  8. Have been invited and accepted into the preview program, but have not received the Service ...

    Hey there Tritonian Yeti!

    In order for the proper folks to look into this further, you will need to make a post in the Preview Forum. Keep in mind, being invited to the Preview Program does not guarantee
    acceptance. Thanks!
     
    Mister Quimby, Nov 3, 2018
    #8
  9. Smwutches Win User

    Question about the Xbox Preview Program.

    You have to have someone who is already in the program invite you to the program. Being invited does not guarantee you will be accepted. If you are accepted, you would receive a message through Live with the link to download the preview program. If you have
    not received a message, then you have not been accepted.
  10. eG x Thee Elf Win User

    Xbox preview program glitch

    Cian SWEENEY,

    Receiving an invite does not guarantee acceptance into the preview program. Ever since the backward compatibility announcement, there is a large volume of invite requests that have been made. All you can do is wait and see if you are accepted into
    the preview program. Upon acceptance you will receive an Xbox Live message and access to the Preview Program Support forums.
  11. eG x Thee Elf Win User

    Preview program issue

    JoshMan,

    Receiving an invite does not guarantee acceptance into the preview program. Ever since the backward compatibility announcement, there is a large volume of invite requests that have been made. All you can do is wait and see if you are accepted into the
    preview program. Upon acceptance you will receive an Xbox Live message and access to the Preview Program Support forums.
  12. eG x Thee Elf Win User

    Xbox Preview

    Receiving an invite does not guarantee acceptance into the preview program. Ever since the backward compatibility announcement, there is a large volume of invite requests that have been made. All you can do is wait and see if you are accepted into
    the preview program. Upon acceptance you will receive an Xbox Live message and access to the Preview Program Support forums. Let us know if you have any other questions or concerns. Thanks,
  13. Smwutches Win User

    Preview Program

    The rangers have nothing to do with the preview program. Even if they did send you an invite, being invited is not a guarantee you will be accepted into the program. If you are accepted, you will receive a message over Live. If you're not accepted, you won't
    receive anything. The program has been at capacity for months so they have not been letting very many people in, if any at all.
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Have been invited and accepted into the preview program, but have not received the Service ...

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