Have a parent account over my account and can't accept terms

Discus and support Have a parent account over my account and can't accept terms in XBoX on Consoles to solve the problem; So i turned on my xbox 360 and was asked to accept terms and all, i tryed accepting them and it asked for my moms login. we tryed her login and it said... Discussion in 'XBoX on Consoles' started by RedHawk31, Jan 3, 2014.

  1. RedHawk31
    RedHawk31 Guest

    Have a parent account over my account and can't accept terms


    So i turned on my xbox 360 and was asked to accept terms and all, i tryed accepting them and it asked for my moms login. we tryed her login and it said that it was invalid. my mom then got a text about an app password or something and i put that in like
    it said how ever it still is not working and is saying invalid.

    :)
     
    RedHawk31, Jan 3, 2014
    #1
  2. leehere
    leehere Guest
    How do I found out the name of my parent account?

    I have the same problem. I can't change my "child" account because I have to accept the new Terms but I can't accept them because it asks me for a parent account which I don't know. Where can I see which account is set as my "parent" account? This is so
    stupid, I am an adult and have a child account - this is ridiculous...
     
    leehere, Jan 3, 2014
    #2
  3. BatKid0202
    BatKid0202 Guest
    How do I find the parent account associated with my parent account?

    I have to agree to the new terms of use, so I did. Since I have a child account I had to have my parent account sign in and accept it as well. The problem was is that it said that the account I used as my parent account was not the parent associated with
    my child account. I need to know how to find the parent account so I can accept the new terms of use.
     
    BatKid0202, Jan 3, 2014
    #3
  4. leehere Win User

    How do I found out the name of my parent account?

    I have the same problem. I can't change my "child" account because I have to accept the new Terms but I can't accept them because it asks me for a parent account which I don't know. Where can I see which account is set as my "parent" account? This is so
    stupid, I am an adult and have a child account - this is ridiculous...
  5. Arkkimonni Win User

    Can't change account into adult because parental + new user agreement

    I already used google to find out how to change my account to adult. Problem is, when i try to follow the "how to..", i need to accept terms of use before i can modify my settings. But in order to accept terms of use, i need my parents e-mail they don't
    even use anymore

    So no password reset can't work.

    My parents can't fill any recovery because they don't even remember what hotmail was. The way my account is blocked, ise because of the terms of use and need of parental approval (email + password login) to accept new terms of use to get my account as adult.

    See? Endless wheel
  6. AndreJoshua Win User

    Account asking for parent password

    Can't xbox just get rid of the terms and conditions parents have to accept? Since the parents can already restrict the child account and the parents must of agreed with the terms and conditions by allowing their child to use xbox live and buying it for them.
    It would be so much better if they allowed the owner of the account (child account) to accept the conditions, after all it's their account.

    This is so messed up, i'm gonna get a ps4 instead of xbox one
  7. Fatherfarva Win User

    Accepting Terms and Conditions - Parent account

    If you sign in to xbox.com you can accept the terms on there as a child account. I'm part of a family pack even though I'm 22 and I have to log onto xbox.com to be able to accept those terms without one of my friend's accounts which is the parent. As far
    as promoting the account to an adult account, you will have to have that parent account to do it.
  8. byronh10 Win User

    Cant accept new Terms and Conditions

    I am 19 and I cant use my gamertag because it's asking me to accept terms of use... But I can't do that as the email address connected to my dad's parent account is no longer in use and it won't accept any passwords. Both my dad and I have tried singing
    in on Xbox website but we can't access our account settings it just tells us to log in and accept terms of use... Then log back in and accept... It goes round in circles.
Thema:

Have a parent account over my account and can't accept terms

Loading...

  1. Have a parent account over my account and can't accept terms - Similar Threads - parent account account

  2. My xbox account won't allow me to purchase a game without parent permission when I am over...

    in XBoX Accessibility
    My xbox account won't allow me to purchase a game without parent permission when I am over...: My xbox account won't allow me to purchase a game without parent permission when I am over the age of 18. How do I change that? ebf5b794-0478-4e02-8c20-7352c3226a45

  3. Why do parental consent keeps popping up when I’m a member of the account l?

    in XBoX Accessibility
    Why do parental consent keeps popping up when I’m a member of the account l?: I haven’t had an Xbox for years just got an Series S when I try to purchase a game pass a message about needing an adult appear 05e46b14-9e27-48ad-8aed-f7ab2c85322e

  4. Diablo 4 Beta access if gifted game is on parent account

    in XBoX Games and Apps
    Diablo 4 Beta access if gifted game is on parent account: My mom's email and Gold account are connected to my XBox One and I have access to her games library through this and her mine. My question is that if I gift her Diablo 4 will we both have access...

  5. I linked a parent account and it reset my entire account.

    in XBoX Accessibility
    I linked a parent account and it reset my entire account.: I was asked to add a parents Xbox account so I did. Afterwards, it reset my entire account, my gamertag (which I paid to change previously.), my friends list, etc. How the **** am I supposed to...

  6. Teen account privacy settings won't change without parent account. Is there any way around...

    in XBoX Accessibility
    Teen account privacy settings won't change without parent account. Is there any way around...: I have a teen account and need to change the privacy settings so that I can join a Minecraft Realm I've been invited to. But the Xbox App is telling me that I need my parent account to change the...

  7. How do I turn off parental controls without a parent because the parent account is lost and...

    in XBoX on Consoles
    How do I turn off parental controls without a parent because the parent account is lost and...: Parental controls How to turn parental controls off without a parent account 29011a58-a95e-48c3-8056-6bb80a436afe

  8. Use Microsoft credit from parent account to purchase an item on my sons account.

    in XBoX Games and Apps
    Use Microsoft credit from parent account to purchase an item on my sons account.: I would like to use my Microsoft credit to purchase an item on my sons account. He’s listed as a family member. When I enter his account to add funds, I can see my Microsoft credit for $100 but...

  9. Finding my parent account as a chid account

    in XBoX Accessibility
    Finding my parent account as a chid account: Hi, I'm on a child account trying to disable parental controls but neither I nor my parents can remember what email we used for my parent account. every time I log into my Xbox account on the...

  10. Trying to move a minor when the original parent is no longer on the account.

    in XBoX Accessibility
    Trying to move a minor when the original parent is no longer on the account.: We're trying to move a child from one family account to another. (Hint to product owner: children with divorced parents have a 1:n family relationship not 1:1). Only the parent who put the child...