Have 2 Authorizing charges for Xbox Series X Have tried calling microsoft and everything

Discus and support Have 2 Authorizing charges for Xbox Series X Have tried calling microsoft and everything in XBoX Sales and Promo to solve the problem; I ordered a Series X on november 28th. I ordered it with my debit card. I have been charged twice for it. Both charges show pending atm but the second... Discussion in 'XBoX Sales and Promo' started by Unryl, Dec 7, 2020.

  1. Unryl
    Unryl Guest

    Have 2 Authorizing charges for Xbox Series X Have tried calling microsoft and everything


    I ordered a Series X on november 28th. I ordered it with my debit card. I have been charged twice for it. Both charges show pending atm but the second charge even know its pending still takes the money out of my account. I have tried multiple ways to contact
    microsoft to see why cant they just go ahead and charge me and take the money instead of sending out payment authorizations that can possibly over draw people. I bought the system, It said it was supposed to ship before christmas. I dont understand why you
    all cant confirm and take the first payment instead of sending out authorizations that keep taking 529.00 out of my account. I know they are pending but it still cuts off my access to that money.

    :)
     
    Unryl, Dec 7, 2020
    #1
  2. jack.NN. Win User

    Why can I not play as dlc characters on injustice 2 when I have bought them and installed them?

    1) I have the xbox series x

    2) I had injustice 2 previously and the dlc on my xbox one for a year then switched to the series x

    3) yes I have an external storage device

    4) I have only tried reinstalling everything but it didn't work
  3. Noel Hoekstra Win User

    Xbox series X - AUDIO - USB vs 3.5mm headphones - Quality & Latency

    I understand you about the xbox license.

    I rather not want to have a wireless headset because I dont like charging and the battery life will decrease over time. So that leave me with two options:
    1. Wired, 3.5mm into the Xbox series x controller
    2. Wired, usb, into the Xbox series X

    I checked the microsoft store and there are only 2 compatible series X headsets. Both wireles.

    Do you know any wired Xbox series X headset? That is compatible with the series x? I prefer USB but have to go 3.5mm otherwise.
  4. JosefLBohorquez Win User

    Xbox series X restock. Was charged, refunded, then charged again.

    Hi and thanks for reaching Microsoft Xbox gamer's community. My name is Josef.

    I'm an Independent Advisor and a Microsoft Xbox user like you.

    Hope you're doing great today Matthew

    Usually these charges are commonly known as authorization/pending charges.

    This is just to double check that you had enough funds to pay the order on your card.

    When items on the order starts delivery process, you are going to receive the real charge, in this case probably when you receive tracking number for your Series X you're going to be charged again

    I faced the same confusion when I bought my Series S with Microsoft
  5. JosefLBohorquez Win User

    Blank screen

    If the problem persists even after trying everything from the article above

    Sadly your console needs to be inspected and repaired in the closest authorized retailer or where original parts are used
    (Microsoft only offers now their repair service to Xbox Series X/S consoles)
  6. ANTHONY1019 Win User

    Series X Slow Upload

    I'm having a issue with the upload speed of 4.14mbps and its usually at 21-23mbps and getting a packet loss of 1-2%. I tried everything even called my internet provider and theres no issues on their part. I'm using wired and I never had this issue until
    a few days ago , I tried my other console and theres no issues. Is their something wrong with my xbox series x or is it on Microsoft's end. Can't even enjoy playing my games without lagging and getting kicked out online .
Thema:

Have 2 Authorizing charges for Xbox Series X Have tried calling microsoft and everything

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