Has anyone successfully managed to speak to an agent

Discus and support Has anyone successfully managed to speak to an agent in XBoX on Consoles to solve the problem; My Xbox X 3 months old would not update games or update console, I performed a full reset as suggested and now it will not allow account sign in. A... Discussion in 'XBoX on Consoles' started by Lucas Brown2, Apr 6, 2024.

  1. Lucas Brown2
    Lucas Brown2 Guest

    Has anyone successfully managed to speak to an agent


    My Xbox X 3 months old would not update games or update console, I performed a full reset as suggested and now it will not allow account sign in. A circle appears and then it just goes back to you need to sign in screen, no error message.

    I contacted the store I bought it from and they won't help me as they said I need to contact Microsoft and I have had zero success in doing so. Every time I go to the request a call prompts it tells me its unable to process request even through it's within hours. I have tried easily 15 times and am getting increasingly frustrated.

    :)
     
    Lucas Brown2, Apr 6, 2024
    #1
  2. Francia J. Win User

    Xbox support... has anyone managed to speak to them

    It will be through the Xbox support site, Blake.
  3. Francia J. Win User

    Xbox support... has anyone managed to speak to them

    That's odd because this usually happens for device purchases only but for rare cases, it should only take 24 hours to update.
  4. Kathy A. Win User

    Xbox support... has anyone managed to speak to them

    Good day!



    We haven't heard from you in 72 hours, so we assume that your issue has already been resolved. We will not be monitoring this thread moving forward so, if you need further assistance, please create a new thread to discuss these concerns by clicking this link: Create a new question or start a discussion (microsoft.com)


    [​IMG]




    Thank you for your understanding.


    Respectfully,



    Microsoft Moderator
  5. Francia J. Win User

    Xbox support... has anyone managed to speak to them

    Hi Blake, I hope you're doing great out there. I am an Independent advisor and I am here to help you in regard to your concern.

    It will be through the support site but I can definitely help you. May I ask what is the exact issue that you're experiencing with the GTA V Shark Cards so I can guide you with the necessary steps?
  6. Blake thurlowe Crayo Win User

    Xbox support... has anyone managed to speak to them

    That's not good news..... what can be done to speed up this process... I would rather have the money credited to my gta5 online account. But I believe this problem will persist. I have read dozens of comments online where people have had exactly the same problem..
Thema:

Has anyone successfully managed to speak to an agent

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