Has anyone fixed the 502 error???

Cameron Canterbury · Nov 17, 2023

While trying to update and make changes to my xbox profile when i click on xbox profile i get sent to a new page and get a http 502 error??? I have tried 3 deferent browsers 4 deferent pc's, 3 laptops, and a tablet all get the error. Cleared cookies and cache still nothing. any help would be appreciated.

:)

RichieB_

Hi Cameron Canterbury,

Thank you for your contribution to the Microsoft community.

We understand that you need help with your Xbox profile that keeps giving you an error code 502.

Here are the possible troubleshooting that might help you.

1. Try to disable your Anti Virus or Anti Malware for the meantime to see if the issue persist.

2. If you're connected through VPN, you may try to disable it and test it again.

3. Try to connect another network connection like mobile hotspot.

I hope this will help you. We look forward for your response.

Regards

Microsoft Community Moderator

RichieB_

Hello

We haven't heard from you, so we assume that your issue has already been addressed. We will not be monitoring this thread moving forward so, if you need further assistance, please create a new thread to discuss these concerns by clicking this link: Create a new question (microsoft.com)

Thank you for understanding.

Regards,

Cameron Canterbury

I have tried all of these and still getting the same error...

RichieB_

Hi Cameron,

Thank you for your reply.

Can you try different network to see if the issue persist.

Can you try log in different profile to see if the issuer persist.

Is this the only site or page are you having trouble? You may try to check other Microsoft or Xbox websites.

We look forward for your response.

Regards,

blueamcat

A 502 error is specific to websites for the most part. When are you getting the error? Will need more info.

Has anyone fixed the 502 error???