Has anyone else had this issue with their account status?

Discus and support Has anyone else had this issue with their account status? in XBoX Accessibility to solve the problem; I am signed in to Xbox live, I have impeccable DL speed, I have an open NAT, but I can't get on any of my game or start a party? I have no... Discussion in 'XBoX Accessibility' started by EricGile, Mar 24, 2023.

  1. EricGile
    EricGile Guest

    Has anyone else had this issue with their account status?


    I am signed in to Xbox live, I have impeccable DL speed, I have an open NAT, but I can't get on any of my game or start a party?

    I have no suspensions linked to my account, but when I go to open a game it says whoever bought the game has to be signed in. I bought the game from my account, I live by myself and my Xbox is my home Xbox.

    It says I can't start a party because party chat is blocked, but I don't have any suspension on Xbox live.

    I can see my friends online and when the ones who aren't online we're on last, but I cannot access any chats (it says, "we can't get all of your messages right now. Check back later". And when I go to check my online status, it isn't able to say that I'm online, the show online selection is grayed out. And, I'm connected to the internet and signed on. I can even see my avatar.

    :)
     
    EricGile, Mar 24, 2023
    #1
  2. Kimmy_24 Win User

    Has anyone else had this issue with their account status?

    Hi EricGile, I'm Kim, an Independent Advisor and I’m happy to help you today.

    Let’s try some steps to isolate the issue. Kindly go to your Xbox Settings. Select Network Settings > Advanced Settings. Under Change Settings select Alternate MAC Address> select Clear. Allow the console to restart when prompted then try to check again.

    If that did not work, try changing your DNS. Go to Settings > Network > Advanced Settings > DNS settings > manual

    Primary DNS: 8.8.8.8

    Secondary DNS: 8.8.4.4

    then check again.
  3. Graham P_135 Win User

    Has anyone else had this issue with their account status?

    Hi EricGile, I'm Kim, an Independent Advisor and I’m happy to help you today.

    Let’s try some steps to isolate the issue. Kindly go to your Xbox Settings. Select Network Settings > Advanced Settings. Under Change Settings select Alternate MAC Address> select Clear. Allow the console to restart when prompted then try to check again.

    If that did not work, try changing your DNS. Go to Settings > Network > Advanced Settings > DNS settings > manual
    Primary DNS: 8.8.8.8
    Secondary DNS: 8.8.4.4
    then check again.
    Hi Kim, I have exactly the same problem as the one described above. I have been getting the "The person who bought this needs to sign in" message when I try to open a game. I have a game pass subscription but it doesn't seem to recognise this anymore.

    I have tried the solutions in your last post. Any other ideas please?

    Thanks

    Graham
  4. Shelby Baumgartner Win User

    Has anyone else had this issue with their account status?

    I’m having the same issue. Told me to connect to Xbox live but it won’t connect. I am connected to the internet because the other apps work. Can’t contact Xbox because their virtual assistant is a nightmare and freezes up.

    So I tried to remove my account and re add it, but now it won’t even let me add an account back to the Xbox. Now I can’t use any apps. Basically stuck.
  5. Saiyan Ruuku Win User

    Streets of Rage practically unplayable.

    Has anyone else had this issue?

    Are there any fixes?
  6. Fatima_J Win User

    Has anyone else had this problem with Discord?

    Hi ToastKrunch ,

    Good day!

    Regarding on this concern, I would suggest to reach out discord support for them to provide further assistance.

    support.discord.com

    Thank you for understanding,

    Truly Yours,

    Fatima

    Microsoft Moderator
Thema:

Has anyone else had this issue with their account status?

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