Has anyone else had problems with the Xbox series X randomly disconnecting from internet...

Do you mean crashes as in switches off? or back to the Home Screen? My son has had 3 series x so far! The first two randomly switching off and Microsoft said to return for refund and this latest one was dropping the internet connection by going back to the Home Screen. It seems as though my wireless internet connection wasn’t good enough even though the series x is in the same room as router. I tried using an Ethernet cable connecting the series x directly to the router and not had a problem since! I would recommend trying this. I know its not ideal in the day of WiFi but it’s worked for us and my son is happy.

I hope this helps

Marmite

Thanks Georges, it’s Series X. Talked to MS (Xbox) and they concluded it has to be brought in for repair. It has to remain unplugged or else fan sounds like a jet turbine engine. Won’t power off unless you disconnect power cord. I’ve had this for less than 2 months. Disappointed.

I have the same problem and I've tried: reinstalling the game, rebooting my router and modem and Xbox, disconnecting my Xbox profile from battlenet and reconnecting it, giving my series X automatic Port distribution as well as doing it manually, I also removed a lot of devices connected to my router and checked the internet connection right after a disconnect but everything works fine

At the back of your router there's a tiny hole you can press using a ball pen for 5 sec to factory reset it. Please note that after a factory reset, you will have to connect to your network using the default Wi-Fi SSID or name and Wi-Fi password indicated at the back of your router or manual.

Yes, Wi-Fi has to deal with software but it's a hardware just like bluetooth. A device won't be able to support Wi-Fi if there's no hardware for Wi-Fi or wireless connectivity or let's simply put it as a wireless card.

Alright thanks I let you know if it works. How much do you think a repair would cost.