Has anyone else had problems with the Xbox series X randomly disconnecting from internet...

All I know is that the only console I own that has this problem is my Xbox Series X. I have no other issues with anything else. My phone, my roku, my ps5, my switch. Everything else connects to my network just fine. This is a problem the Xbox Series X has had since it came out.

Do you mean crashes as in switches off? or back to the Home Screen? My son has had 3 series x so far! The first two randomly switching off and Microsoft said to return for refund and this latest one was dropping the internet connection by going back to the Home Screen. It seems as though my wireless internet connection wasn’t good enough even though the series x is in the same room as router. I tried using an Ethernet cable connecting the series x directly to the router and not had a problem since! I would recommend trying this. I know its not ideal in the day of WiFi but it’s worked for us and my son is happy.

I hope this helps

Marmite

I have the same exact problem - just started randomly happening about 3 months ago. Randomly when I power my Series X off it will disconnect from the known router address and I have to keep setting up a network over and over upon launching it the next time. Then it will be fine for a few weeks and out of the blue rinse and repeat.

Thanks Georges, it’s Series X. Talked to MS (Xbox) and they concluded it has to be brought in for repair. It has to remain unplugged or else fan sounds like a jet turbine engine. Won’t power off unless you disconnect power cord. I’ve had this for less than 2 months. Disappointed.

Hi ToastKrunch ,

Good day!

Regarding on this concern, I would suggest to reach out discord support for them to provide further assistance.

support.discord.com

Thank you for understanding,

Truly Yours,

Fatima

Microsoft Moderator