HardWare Connectivity Issue

Hey ramblingjordan!

I'm sorry to hear about the connection issues. I just have a few questions to ask so that we can try our best to get this issue sorted.

When this issue occurs have you tried to test the network connection in the settings menu? If so does the network test find any errors?

In order to make sure that we are not missing any steps, I would like you to give these following steps a shot.

Please give the following steps a try:

• Press and hold the power button on your console for 10 seconds.
• Once your console is powered off, unplug the power cord.
• Disconnect any third-party headsets (third-party headsets can cause interference).
  
• Leave the console unplugged for 5 minutes and plug in your console.
• Power on your console.
• Try connecting to Xbox Live.

Let us know how that went and we will be standing by to hear from you!

is this a connectivity issue? or a hardware issue? because if it is a connectivity issue that's normal, activision's server are not very good

Hi hammerhawker,

Sorry you're having issues with your Xbox. Try running through the suggestions above. If they don't resolve your issue, I would suggest doing a repair, or if you would like further assistance I would suggest creating your own thread so the community can
best assist with your exact issue.

I've tried both re-installing & the factory reset. Same issues. I think it's probably going to be a GPU issue, but it's strange that it ONLY happens on 2 games?! (thanks for replying so quickly btw!).

Also, £84 for the repair... and I imagine I will have to pay for the shipping too... ouch.

I used to have the same issue i thought it was my router but i found out its was the batteries and charger i had for my controllers i figured that out when i got a new battery kit and charger when my cat chewed up the power cord for my old one