Halo Master Chief Collection - Error coop mode, can't play

Kevin_360 · Jan 1, 2024

Hello team!

I have the following problem with my MC game.

I'm trying to play with my brother co op mode, LAN mode (I have already tried with Xbox Live), he can join my team, I can select the level, and start it. When it's about to finish the loading, my brother is kicked out and there is a connection lost error message on screen. For troubleshooting, I already turned off firewall, antivirus and ran these commands on powershell with admin rights:

> netsh int teredo set state disable

> netsh int teredo set state type=default

> netsh int teredo set state enterpriseclient

> netsh int teredo set state servername=teredo.remlab.net

But they don't work. I put everything again as it was and tried to start a "slayer" multiplayer game LAN mode and it works perfectly! There aren't errors.

We both are using Win 11, the game is downloaded from Steam (If I download it from the Xbox application the game takes +10min to load), we both use minimal graphics, and almost the same configuration.

I have played other games in LAN mode (e.g Warcraft 3), it is weird for me that this is failing like this.

Curious things:

- If I use Xbox live I can't:

1- Join my bother's party. The button is grayed out. (Same for my brother)

2- Invite my bother to my party. The button works, but my brother never gets the invitation.

3- Play coop.

- If I use Xbox live I can:

1- Receive invitations from my bother.

- If I use LAN I can't:

1- See my bother's game tag to join him or invite him to my party.

- If I use LAN I can:

1- My brother can see me, so he can join my party and that's how we tried the slayer mode.

This portal doesn't let me upload an image (omg) but the message says:

CONNECTION INTERRUPTED:

THE CONNECTION HAS BEEN INTERRUPTED WITH YOUR GAME SESSION*

*My game is in spanish, I'm not sure if that the original translation. But you get the idea.

:)

Hoskayra

Hello Kevin_360, my name is Oskayra, and I will be happy to help you.

Beforehand, it is important that you keep in mind that this is a public community forum, so we are players like you, we are not employees of Microsoft or Xbox, so we do not have access to any user account or check anything from the forum. All users help each other with common problems.

I'm very sorry for the problem you're going through, with the intention of being able to help you, I did an internal search on the Microsoft forum and found a post by Rodelio P., a moderator, who suggested, faced with the same problem, the following steps to try to solve the problem:

1. Make sure you and your brother have the latest updates for Halo The Master Chief Collection installed on your Windows 11 devices.

2. Check that your Internet connection is stable and that there are no network issues that may be causing the game to crash.

3. Try to verify the integrity of the game files through the Steam client. This can help identify and repair any corrupted files that may be causing the problem.

If none of these steps resolve the issue, I recommend contacting Xbox Support for further assistance. They will be able to provide more advanced troubleshooting steps and help you get back to playing Halo The Master Chief Collection with your friend. To contact live support, follow the guide below:

Use this link: https://support.xbox.com/contact-us

Scroll down and look at the bottom left if you can see that the page matches the country/region you are currently in.

If not, select the country/region it shows and select the correct one from the list.

Be sure to use to check available support contact hours.

Select the "Contact Us" button

Select the options from the drop-down menu that match your concern.

The next window will provide you with support articles based on your request and we recommend that you review the relevant articles before selecting the "View contact options" button.

In the final window, you will be presented with multiple options. We suggest selecting the “Online Chat” or “Request a Call” options to talk to someone. Be sure to provide as many details as possible.

If you can't connect to support, use the virtual agent and enter this exact phrase, "Talk to an agent."

If you encounter the same issue and have an error message, please let us know so we can forward your findings to the internal support team.

Information Source (Credits): https://answers.microsoft.com/thread/927a3271-4eb9-4c44-a6cb-f5ac29c7dee3

Thank you for your patience, I hope everything can be resolved. I will be attentive to your response. Blessings.

Sincerely,
Oskayra.

kuruczpa

Halo: Master Chief Collection for me

can't wait!

ChiefJoboo

From my research, the Xbox One Master Chief Collection is not backwards compatible with the xbox 360/original xbox version of the games, you must both have the Master Chief Collection and have an Xbox One to play CoOp online or locally.

onyxishere

Halo 3 is part of Halo: The Master Chief Collection which consists of Halo 1 - 4.

https://www.microsoft.com/store/p/Halo-The-Master-Chief-Collection-Digital/BRNVR30J0SJ2

XBF - Tali

Hello chrisgerrad1,

Thank you for confirming. Halo: Combat Evolved does require Halo: The Master Chief Collection in order to play. Combat Evolved acts as an add-on of sorts for the Master Chief Collection. You will need the full purchase of the Master Chief Collection in order to own all the titles within the package.

I hope this helps!

-Tali

Halo Master Chief Collection - Error coop mode, can't play