Halo Infinite won't let me play multiplayer. " Multiplayer access required"

Even changing the system Microsoft still understands that you can be a child.

As I said, it would be necessary to follow the instructions provided above for you to be able to play multiplayer games, because for security reasons only authorized adults or children can access the privacy settings page.

By following the instructions I provided above you would be able to access your privacy settings, if not, it would be necessary to create a new account with the correct birth date so that the system understands that you are an adult, even if you are already.

This is the only game I've tried playing on this microsoft account.

I noticed the date of birth was set to 1/8/2020, I have no changed it.

But it still doesn't let me view the link you have sent me.

I understand, if the page is not displayed the only problem would be due to the account being a child, as children cannot access this page.

Could you tell if in other online games you have the same problem, or does it just happen with Halo Infinite?

Hello,

This is strange, how can I make my account for an "adult", this is a business account I use everyday for work as well.

Thanks!

Hello, how are you? My name is Mateus. I'm an Independent Advisor and I'll be glad to help you today.

First, welcome to the Xbox community. You will have to verify if your account is able to play multiplayer games, for that you will have to follow the instructions below.

Visit the website: https://account.xbox.com/en-us/settings

When accessing the above site, make sure you have the correct account logged in, after that check the Xbox Series X|S, Xbox One, and Windows 10 devices Online Safety tab

On this tab you should find the option You can join multiplayer games, it must be set to allow.

*Thank you in advance for contacting the community, I hope this can help you.

Hello,

I cannot see the option "online safety"

Where abouts is it please step by step?

Thanks!