Halo Infinite stuck on 'Authenticating with Services' loading screen

Hello Matthew,my name is Marvina, I will be happy to help you.

I'm so sorry for the problems you're having with Halo Infinite. I understand that it is frustrating not being able to play a game that you were looking forward to so much.

The next troubleshooting tip is to reset your Xbox console. To do this, follow these steps:

Turn off your Xbox console.

Press and hold the power button on your Xbox console for 10 seconds.

Your Xbox console will reboot.

Check that your Xbox console is connected to the Internet and has a stable connection.

Check that your Xbox console is updated with the latest software version.

Check that your Microsoft account is up to date.

Try restarting your router or modem.

This information is somewhat more extensive, in case you are interested I will leave the link here in case you are interested in knowing more about this information.

Source: https://blogging-techies.com/solucion-halo-infinite-atascado-en-la-pantalla-de-carga/

These are basic solutions to these problems, but they can lead to a solution, remember that this is a public forum where we are players like you who want to help, good luck and happy day.

Sincerely,
Marvina.

well how do i install back gaming services because my microsoft store is stuck on a infinite loading screen

Yes I have. I consistently get stuck in an infinite loading screen after I click purchase.

Hello GRock5577,

Welcome to Xbox Community Forum. Thank you for sharing your concern with us today and we hope that all is well.

We understand that you are trying to launch Halo Infinite and is unable to because it gets stuck on loading screen. May we ask if you are still having same issue? We found on our resources that Halo Infinite have known issues of players getting stuck on loading screen however these players are already close to getting matches on the game. To assist you with this concern, let us check on this together and sort this out in timely manner.

To have a better understanding, we would like to further isolate your concern.

1. May we know if this is the only game you are having issues launching in your computer?
   
2. May we know if can capture the error message of the game before it closes out? You may use Windows + Shift + S on your keyboard to screenshot.
   
3. May we know what version of Halo Infinite you are playing (Forge, Campaign, Multiplayer)?
   
4. Do you have antivirus, antimalware, VPN, firewall, proxy and PC Optimizer in your PC?
   

Here are the links with the list of known issues from the game for your reference.

• Halo Infinite Campaign Known Issues – Halo Support (halowaypoint.com)
  
• Halo Infinite Forge Known Issues – Halo Support (halowaypoint.com)
  
• Cannot sign in to Halo Infinite on Steam, stuck in a sign in loop – Halo Support (halowaypoint.com)
  

We look forward to your response. Kindly let us know, if there is any misunderstanding or clarifications of our description by sending us a reply.



Sincerely,



Xbox Forum Moderator

Microsoft Community

I have this issue too. Any solutions that don't require losing progress and re-installing?