Halo Infinite Steam - Changed microsoft email, sign in won't let me change account

Hi and thanks for reaching Microsoft Xbox gamer's community. My name is Josef.

I'm an Independent Advisor and a Microsoft Xbox user like you.

Hope you're doing great today despite this TheExiledDraco

May I know if you tried everything from this?

"Open the Steam app

Select Steam and select Settings

Go to Web Browser

Select Delete Web browser cache

Select Ok to delete all files in the built-in web browser cache

Select Delete all browser cookies

Select Ok to clear all Steam browser cookie data

Launch Halo Infinite and check to see if the sign-in process has started from the beginning."

or

"In the Windows Search bar, enter "Credential Manager", and select Credential Manager to open it.

Select Windows Credentials.

Scroll down to the section labeled Generic Credentials.

For every item that has "Xbl|2043073184" in the title:

Click on the item to expand it

Select Remove

Confirm you wish to delete that item

Launch Halo Infinite and check to see if the sign-in process has started from the beginning.

Note: This may sign you out of most or all Xbox network sign-ins on your PC."

Source: https://support.halowaypoint.com/hc/en-us/artic...

no my account had its email changed through an account recovery which is still in the waiting period before the change is final however it is not a whole xbox issue because games like halo infinite (steam edition) and sea of theives (also on steam) both still work with my microsoft

If your email address on your son's account is a Microsoft one (@live, @hotmail, @outlook) then you won't be able to change it. If you do it will close down your Microsoft email and you won't have access to any of the services linked to it.

Here's a link on how to change email alias: https://support.xbox.com/en-US/my-a...nt/change-email-sign-in-for-microsoft-account

Hi there,

currently the only option is to change the primairy email for the Microsoft Account, the steps on how to do this are explained on this link: https://support.xbox.com/en-US/my-account/microsoft-account/change-email-sign-in-for-microsoft-accou...

Changing the primairy email address will not result in loss of anything

If you have any further questions just let it know

Hi there,

be aware that if there is still currency on the account, this may prevent you from moving the account to a different Microsoft Account.

If it's just the primairy email address you want to change you can also try the steps mentioned here:

support.xbox.com/.../change-email-sign-in-for-microsoft-account

This won't move the xbox live account to a different Microsoft Account, but will only change the primairy email address used for the xbox live account (and Microsoft Account)