Halo Infinite :// Error code: (0x80070102) i'm not the only one facing poorly written...

Hi RodRx1,

We're sorry to hear that you were unable to contact or reach out to the game support.

May we know what games you have tried to run in your PC that is currently having issues updating?

Was the update available on Microsoft Store or Xbox app? Sometimes, it would be best to make sure that all the necessary game data or system files are available in your local storage and default folders.

Did we send a report to team Xbox? May we ask for the title of the bug and the date of submission?

We look forward for your response.

Regards,

zotac gaming geforce gtx 1650 oc 4gb slot

best I could find for my asus m5a97 r 2.0 motherboard

I did all three methods with the same result. Error code: Error code: (0x80070102)

I am not the only one thats ends up with an error (0x80070102) on a paid for game from microsoft.

this is a copyright protection scheme that MS will not improve. If they dont like any of your hardware then your out or so it seems for me and others.

this means I will not only be able to play a game I bought but never get any addons

Hi RodRx1,

We're sorry to hear about your experience, this is not the experience we wish you to have. We understand you are trying to play Halo Infinite and is unable to because of the error code 0x80070102. Let us check on this together and sort this out in timely manner.

Based on your description, you would like to play Halo Infinite. May we ask if you have tried to troubleshoot your game? Please check this link for the detailed troubleshooting you may try. This helps you to make sure Microsoft Store and Xbox app are using same credentials.

Support article: Troubleshoot issues with the Xbox App for Windows

To better assist you, we would like to ask for details about your concern:

1. How long have you been getting this error code?
   
2. Did you get same error code on other games?
   
3. May we ask if your PC have antivirus, antimalware, VPN, firewall, proxy and PC Optimizer installed?
   
4. Is the account you use to sign into Microsoft Store and Xbox app are the same account stored in PC Settings > Accounts > Emails & Accounts.
   
5. May we ask for the Windows version and edition of your computer or laptop? Please type WINVER into the Windows search bar and hit Enter.
   
   
   
   
   
   
   

We look forward to your response.

Kindly let us know, if there is any misunderstanding or clarifications of our description by sending us a reply.



Sincerely,



Xbox Forum Moderator

Microsoft Community

tried all that never got contacted by microsoft team.

I'm hoping since this error is happening to many that microsoft will fix it and provide an update or clean upload of an otherwise faulty program.