Halo 5 not recognizing my gold membership

Discus and support Halo 5 not recognizing my gold membership in XBoX Games and Apps to solve the problem; Was able to play yesterday but the game is saying I need to sign in with a profile that has a gold which I clearly have. This is the only game doing... Discussion in 'XBoX Games and Apps' started by Cole P Train, Jan 13, 2017.

  1. Cole P Train
    Cole P Train Guest

    Halo 5 not recognizing my gold membership


    Was able to play yesterday but the game is saying I need to sign in with a profile that has a gold which I clearly have. This is the only game doing this. Any solutions?

    :)
     
    Cole P Train, Jan 13, 2017
    #1
  2. smmcdonald7911
    smmcdonald7911 Guest
    Why wont my Xbox rewards recognize my Gold status

    I have a 12 month Xbox Live Gold Membership account. Why isn't my reward recognizing the live account? It is giving me only 5% for my purchases when I should be receiving 10%. How do I get it to recognize my gold and how do I get the rewards that it is
    not providing me that it should?
     
    smmcdonald7911, Jan 13, 2017
    #2
  3. Bye9AppleRays
    Bye9AppleRays Guest
    Xbox gold membership not showing on console

    I recently purchased xbox live gold membership on-line, but my console is not recognizing that I am a gold member. Is there a secret to getting it to show up on my console? We are unable to play a recently purchased game because of the membership status
    not updating. TY!
     
    Bye9AppleRays, Jan 13, 2017
    #3
  4. MRizkBV
    MRizkBV Guest

    Halo 5 not recognizing my gold membership

    MRizkBV, Jan 13, 2017
    #4
  5. MRizkBV Win User

    Halo 5 not recognizing my gold membership

  6. XBLRewards8 Win User

    Issue with gold/xbox rewards

    Hello Bankai Ichigo X,

    Promotional subscriptions are not eligible for Rewards, as stated in our FAQ:

    —My Xbox Live Rewards account is not recognizing my Xbox Live Gold membership. What should I do?

    Xbox Live Rewards can only recognize paid monthly or yearly standard, non-promotional Xbox Live Gold memberships. If you have a different type of membership, we may not be able to recognize you as an Xbox Live Rewards Gold member.
  7. XBLRewards8 Win User

    Gems not received

    Hello Wisefr0g,

    After reviewing your account, your Gold subscription for the last three months was a promotional, discounted subscription. As mentioned in the FAQ, promotional subscriptions are not eligible for Rewards:

    My Xbox Live Rewards account is not recognizing my Xbox Live Gold membership. What should I do?



    Xbox Live Rewards can only recognize paid monthly or yearly standard, non-promotional Xbox Live Gold memberships. If you have a different type of membership, we may not be able to recognize you as an Xbox Live Rewards Gold member.
  8. XBLRewards8 Win User

    Error in gold status

    Hello DannyWC,

    We see that you are not receiving Gold Status this month due to your subscription being a promotional Gold subscription for 1 month. Promotional subscriptions are not eligible for Rewards, so your free 1 month is not eligible. From our FAQ:

    My Xbox Live Rewards account is not recognizing my Xbox Live Gold membership. What should I do?

    Xbox Live Rewards can only recognize paid monthly or yearly standard, non-promotional Xbox Live Gold memberships. If you have a different type of membership, we may not be able to recognize you as an Xbox Live Rewards Gold member.
  9. Hordie Win User

    Reward Points

    Hi SmartMart1971,

    Sorry you're having issues with your rewards. How did you renew, and did you use a promotion? Below is from the FAQ page here.

    Q. My Xbox Live Rewards account is not recognizing my Xbox Live Gold membership. What should I do?

    A. Xbox Live Rewards can only recognize paid monthly or yearly standard, non-promotional Xbox Live Gold memberships. If you have a different type of membership, we may not be able to recognize you as an Xbox Live Rewards Gold member.
Thema:

Halo 5 not recognizing my gold membership

Loading...

  1. Halo 5 not recognizing my gold membership - Similar Threads - Halo recognizing gold

  2. Disc to digital / Halo Infinite PSA

    in XboX Insiders
    Disc to digital / Halo Infinite PSA: Hey XBOX Insiders, if you've had issues with the Halo Infinite disc only letting you play multiplayer after claiming the digital license, we believe we've fixed this issue. You'll need to reclaim...

  3. Halo Infinite Disc-To-Digital Claim Should Be for Campaign NOT Multiplayer... Please Fix

    in XboX Insiders
    Halo Infinite Disc-To-Digital Claim Should Be for Campaign NOT Multiplayer... Please Fix: I own a physical disc copy of the Halo Infinite Collector's Steelbook Edition. Upon putting in the disc and doing the Digital Claim it only claims the Multiplayer version. This is ridiculous...

  4. Halo on Alpha Skip Ahead Insider forces Narrator

    in XboX Insiders
    Halo on Alpha Skip Ahead Insider forces Narrator: Filed report through console with enhanced diagnostics as well. Went to start new Halo in Japan this morning and was immediately greeted by the Narrator describing everything. Tried disabling...

  5. Bug on Halo Infinite Gauntlet mode

    in XboX Insiders
    Bug on Halo Infinite Gauntlet mode: Hi, Yesterday I finally tried Halo Infinite's Gauntlet mode, but I encountered a black screen issue during pre-game. Is this a known issue? https://www.xbox.com/play/media/zKGCAfBqjW submitted by...

  6. Cannot purchase battlepass in Halo Infinite?

    in XBoX Games and Apps
    Cannot purchase battlepass in Halo Infinite?: I have been trying to purchase the Last Stand battle pass in Halo Infinite since May 10th 2025 but I kept getting an error message telling me to try again later. I have been trying for over a...

  7. Can't find any matchmaking games on the Microsoft Store version of Halo : The master chief...

    in XBoX Games and Apps
    Can't find any matchmaking games on the Microsoft Store version of Halo : The master chief...: Hello Microsoft Team , I have just purchased Halo MCC on the microsoft store , but for some reason I can't seem to find any matchmaking games. I have tried all the playlists for hours , but to...

  8. My halo account seems to have been wiped

    in XBoX Accessibility
    My halo account seems to have been wiped: when i try to log in to halo on my new device my account doesn't have any progression even if i play on steam and use the same microsoft account its just looks as if i have just opened the game...

  9. My halo 3 odst disks are mistakenly recognized as blu ray/dvd by My Xbox.

    in XBoX Games and Apps
    My halo 3 odst disks are mistakenly recognized as blu ray/dvd by My Xbox.: Hello, i bought the halo 3 odst Game today, now i came Home to play it and when inserting any of the two disks it recognizes them as dvd/Blu rays and directs me to download the Blu Ray app, the...

  10. my xbox series x does not recognize the xbox 360 halo 4 play disc, isn'tsupposed to be...

    in XBoX Games and Apps
    my xbox series x does not recognize the xbox 360 halo 4 play disc, isn'tsupposed to be...: i was already able to install the game. but inserting the xbox 360 halo 4 PLAY disc to the xbox series x, I always get a message that it does not recognize it. The disc only has very minor...