Halo 5 not connecting to online servers

I cant connect to halo 5 servers, error to autorize this profile with halo 5 servers, can't connect to online modes, I have to change my router and open ports and I have the same issue, please help me :'(

Hi, Kyle. My name is Ron, I'm an independent advisor. I will be more than happy to help you.

Please try the following steps one at a time to resolve the issue:



Solution 1: Do a power cycle to clear the cache of the console



1. Turn off the Xbox console by pressing the Xbox button on the front of the console for about 10 seconds until it shuts down completely.

2. Unplug the console's power cable. Wait 10 seconds.

Important Be sure to wait 10 seconds. This step resets the power supply.

3. Plug the console power cable back in.

4, Press the Xbox button on your console to turn on the Xbox console.

Solution 3: Check for any pending game updates.



Go to “My Apps & Games”, select Halo 5, and press the more options button. From the list, select “Manage game & add-ons” and then “Updates”. Any updates will be available here.

Solution 3: Try to uninstall and reinstall the game.



Solution 4: Do a factory reset



1. Press the Xbox button to open the guide.

2. Select System > Settings > System > Console info.

3. Select Reset console.

4. Reset and keep my games & apps.

I get it GG...but is it the halo developers, MS servers, third party servers, your connection??? Who do you blame...since there's not a lot of reports with connection issues on halo 5, maybe your connection???but to say halo 5 has defects cuz U can't play
it is kinda...well...??? "Is Halo 5 making the same mistake as HMCC?"... Irresponsible?...if u have a problem connecting I get it...blaming someone or something else for it I don't...

I love halo and i have bought every single one. I even played Halo CE on Xboxconnect aka online. It was the bomb. I cant wait for Halo 5 with its dedicated servers!

I'm having a problem where I cant connect to only halo services such as halo 5 customization of my account and accessing the halo channel and I can play any other multiplayer game such as titan fall just fine. On halo 5 I cannot connect to servers and the
halo channel it says I don't have halo services and I cant read the daily message of the day and this problem has been occurring since December of 2015