Hacker log into my account in in-game client, how to log him off?

Discus and support Hacker log into my account in in-game client, how to log him off? in XBoX on Windows to solve the problem; Some1 got my login and password to my acc. When i noticed it I immediately changed password etc. (I had 2FA so my acc didnt get stolen) But the hacker... Discussion in 'XBoX on Windows' started by Stas Noob, Jun 13, 2023.

  1. Stas Noob
    Stas Noob Guest

    Hacker log into my account in in-game client, how to log him off?


    Some1 got my login and password to my acc. When i noticed it I immediately changed password etc. (I had 2FA so my acc didnt get stolen) But the hacker already logged in to his minecraft client so as I red online he receved token and as far as he don't close minecraft he will be able to join any server from my acc. I already tried to log off of all services from microsoft website but it didn't log me off my other pc so i think it didn't worked. I also heard i can make his token expired by disabling multiplayer. But I found out that it only work after restarting mc. So if we assume that he didn't close his mc he still have access to my account. Can u pls do something about it? (I seen few suggestion to just delate all sessions ID and tokens. I hope i explained it well I will be so thankfull for any help or suggestion.

    :)
     
    Stas Noob, Jun 13, 2023
    #1
  2. Geri M. Win User

    Hacker log into my account in in-game client, how to log him off?

    Hello Stas Noob,

    We really understand the inconvenience caused and couldn't really imagine how important it is for you to be able to fix this problem as soon as possible. However, we realized that this issue would be handled better by our live support team so they can properly verify what is happening to your account and applications. They are more equipped with all the tools and resources to get your problem diagnosed.

    Please follow the steps below to contact our live support team:



    Contact Contact us | Xbox Support

    Scroll down and look to the bottom left side if you can see that the page corresponds to the country/region in which you are currently located.


    [​IMG]


    Otherwise, select the country/region you are showing and select the correct one from the lists.

    Be sure to use to check the available contact times of the support.

    Select the "Contact Us" button

    Select the drop-down menu options that will match your concern.

    The next window will provide support articles based on your request, and we recommend reviewing the relevant articles before selecting the "View contact options" button.

    In the final window, you will be presented with several options. We suggest selecting the "Online Chat" or "Request a call" options to talk to someone. Be sure to provide as much detail as possible.

    If you are unable to connect to support, use the Virtual Agent and type this exact phrase, "Talk to an agent."

    Troubleshooting that you can try in case you were unable to contact the team. Update your device and browser, use your browser's InPrivate window , or try a different device or browser, or connect to a different network.

    We hope this helps and it's even better to connect with the right support, where you can get dedicated assistance, experts will provide accurate answers to you.



    If you have other concerns, you can create a new post here. Create a new question or start a discussion (microsoft.com)

    Thank you for understanding.

    We wish you a good day!



    Kind regards,



    Moderator

    Microsoft Community
  3. Stas Noob Win User

    Hacker log into my account in in-game client, how to log him off?

    I know for sure my account data (password, login etc are secured). And he (hacker) dont have acces to my microsoft account. The issue is that he may have acces to my minecraft profile. How this works is due to mechanic that make life "easier" ironicly and let u login to your client once for some period of time and you dont have to login every time you open minecraft. It will be all fine but changing password doen't log him off (I know for sure bc he joined some server even after password change) and as long as he have minecraft open (where he logged before i changed passowrd) he can easly join any server from my acoount. I belive if any admin reset all my login tokens/session ID's everything will be totally fine. Thank you for your time-i hope i explained it a little bit better this time
  4. Stas Noob Win User

    Hacker log into my account in in-game client, how to log him off?

    ok 24h passed. It log me off from 1 client (feather clinent (It was closed and when I opened it i had to login again)) but i had non stop opened lunar client with session logged. And the option sign me out did't worked. (Im not 100% sure is it what you meant) - can you pls check other replay. Thank you for the time you devoted to my case
  5. Stas Noob Win User

    Hacker log into my account in in-game client, how to log him off?

    My ign is: Xxxxxxxxxx (email: *** Die E-Mail-Adresse wurde aus Datenschutzgründen entfernt. ***)

    I don;t rlly understand what do you mean by going into option where "minecraft account is visible" do you mean this? (I already tried it but it did't log me off from mc- it was 12h ago tho)
    [​IMG]


    *** EDIT: Removed personally identifiable information (PII) from post.
  6. Geri M. Win User

    Hacker log into my account in in-game client, how to log him off?

    Hello Stas Noob,

    We appreciate for your prompt reply and apology for not understanding your question.

    To avoid any privacy or security breach to your data, changes to Microsoft accounts are all automatically handled and validated. We don't have manual access to any Microsoft account or can make any changes.

    Was it your Minecraft account that the hacker has still access from a different server?

    To help you log out of your Minecraft account from all devices, you need to open the browser and log in to your Microsoft account first. Then, go to the option where the Minecraft account is visible. Following that, click on the three dots next to the account and select “Sign out of all devices”. This will log you out of your Minecraft account from all devices.

    Kindly give those a shot and let us know if it works.

    Kind regards,



    Moderator

    Microsoft Community
Thema:

Hacker log into my account in in-game client, how to log him off?

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