Hacked and home xbox changed.

Hello Felice, this is Manuela. I'm an Independent Advisor and community user like you, ready to assist with this.
Not a Microsoft employee.

I’m sorry to hear you’re out of home Xbox switches. Unfortunately, if this person used all the switches including the extra one, you may need to wait until you get more.
No one at Microsoft can add more for you.

Have you regained control of your account from your so-called friend? If so, make sure to check all of your account/security details to make sure there's nothing there that you don't recognise, change the password to something strong and unique, and enable 2 factor authentication.

As for the home Xbox thing, you get 5 changes per year on a rolling basis. As your 5 changes for the previous 12 months are all used up, when you go to change it, it should tell you the date when a new change will become available, so unfortunately you will have to wait until then.

This is something youd have to explain to Xbox Support. Make sure you have any support to show your old Xbox was hacked.

They may be able to let you know when the first home console change was used.

Srry i can help with this mess! The console was not hacked into, the account was. With (Xbox One) if someone is downloading content with ur sons account , games or dlc will download in background as soon as he signs into his xbox. It will be shown under
my games and apps section. Its basically your download history section, like xbox 360 has.

I do believe u ur son was hacked but not his xbox but his account was. They are probably using the My home xbox setting, its new to xbox . As long as u change it back to ur xbox as home, the hacker wont be able to play these games. But u wont be getting
ur money back in any case , srry for your problem cause i was too ive been hacked before so i know how this works. And about being hacked he probably signed into a fake site n signed in with his xbox live info, and thats most likely how he got hacked.

What exactly do you mean hacked your gamesharing. If you mean Home Xbox, you shouldn't be sharing your account details with anyone, this is a violation of the code of conduct and can result in you getting Enforcement action.

I would suggest changing your password immediately.