Hacked account + email being changed

Hi Jerry! My name is Darhyl and I’d be more than happy to help you with your query.

I'm sorry you are experiencing this with your Microsoft/Minecraft account. No worries, let me help you sort this out.

It's important to note that this is a public user-to-user community forum, and none of us here work for Microsoft.

I just want to confirm when you mentioned customer support, did you already reach out to Mojang Support, is that correct?

Kindly try to follow the instructions in the interactive tool using the link below in order to recover your account:

https://support.microsoft.com/en-us...-account-24ca907d-bcdf-a44b-4656-47f0cd89c245

Thank you for your kindness and understanding! Please feel free to let me know if you need anything else.

Best Regards,
Darhyl

I can't get the recovery code since they changed my email

hello to stop being hack change you email password and then if that doesn't work contact Microsoft and tell them your issue about being hack and then the will sought it out.

okay thanks donkey, I will deffinately do that. And okay Landmark i will also do that, but as it stands the email is inactive- therefore so is the account. i will most likely have to ask customer support to change the email to a new one due to the previous
email being hacked by spamware

Turns out that my account was hacked and the email address was changed.