GwG problem

Discus and support GwG problem in XBoX Games and Apps to solve the problem; Good day, I bought gold membership yesterday for 1 year and still having problems. First I stopped automatic extending and removed my card because I... Discussion in 'XBoX Games and Apps' started by CzechPRAGUE, Feb 1, 2016.

  1. CzechPRAGUE
    CzechPRAGUE Guest

    GwG problem


    Good day,

    I bought gold membership yesterday for 1 year and still having problems. First I stopped automatic extending and removed my card because I don´t want my little brother to buy something. Then it still offers me to buy gold membership but I already bought
    it (in my account settings it shows to 2017 so it should be OK) but I can´t buy any free game with gold. Now I tried to add my card back and I was able to buy 2 games on xbox one (I have xbox 360) but when I tried to buy sacred citadel (Xbox 360) it demands
    money and says "free only for gold" and when I click it wants again to buy gold membership! On my xbox it still offers old games but It is connected.

    Thanks for reply and have a nice day..

    :)
     
    CzechPRAGUE, Feb 1, 2016
    #1
  2. Xbox One Games with Gold not redeeming properly from Xbox 360

    onyx62is, what daftpunk749 is saying about the commerce page is also the case with my account too. While I have had no problem with GWG so far, none of them appear on the commerce page. None of the 360 GWG show up nor do the Xbox One GWG. I don't yet
    have an Xbox One so I don't know if that will be a problem but even the 360 GWG games that I have successfully downloaded and played do not show up one the commerce site. None of them.
     
    HomegrownSilky, Feb 1, 2016
    #2
  3. sogonyo
    sogonyo Guest
    Missing GWG/Sale tab on my One

    Same problem on my Xbox One. I just usd Microsoft Edge & went to Xbox Live to DL GWG.
     
    sogonyo, Feb 1, 2016
    #3
  4. Fubski
    Fubski Guest

    GwG problem

    For this one, I highly recommend that you contact the Xbox Accounts & Billing Department so that they can validate the status of your Xbox Live Gold subscription. Here's their contact details:
    support.xbox.com/.../contact-us and 800-469-9269.
     
    Fubski, Feb 2, 2016
    #4
  5. DemonAlucard85 Win User

    Dark Souls 1 co-op / help

    Little hard to play online with the Gwg edition when the game is having update problems. Granted people who are using the Gwg version can still play with other Gwg users of dark souls
  6. Fubski Win User

    GwG problem

    For this one, I highly recommend that you contact the Xbox Accounts & Billing Department so that they can validate the status of your Xbox Live Gold subscription. Here's their contact details:
    support.xbox.com/.../contact-us and 800-469-9269.
  7. HomegrownSilky Win User

    Xbox One Games with Gold not redeeming properly from Xbox 360

    onyx62is, what daftpunk749 is saying about the commerce page is also the case with my account too. While I have had no problem with GWG so far, none of them appear on the commerce page. None of the 360 GWG show up nor do the Xbox One GWG. I don't yet
    have an Xbox One so I don't know if that will be a problem but even the 360 GWG games that I have successfully downloaded and played do not show up one the commerce site. None of them.
  8. QU33N BEEZzY Win User

    Can't download?!?

    Having the same issue. I just cleared my cache and trying it again. I usually have no issues downloading the GWG but for some reason lately its been an issue. I had the same problem with Sniper Elite (another GWG). I could not download it no matter how
    many times I tried. Its been only happening with GWG. I downloaded/bought a game a few days ago and it downloaded with no problems.
  9. Smwutches Win User

    360 GWG problems

    Due to restrictions with child accounts, you would have to purchase them via a 360 console.
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GwG problem

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