GW502 error, how to fix it?

Barna FerencBeres · Aug 28, 2022

This bug keeps popping up at the most inconvenient times when I'm playing Gears of War 5.

According to the Xbox store, "This game should run great on this PC". I have a GTX 1080 GPU.

Despite this, I regularly get this glitch that says something about it failing to communicate with my graphics card and suggesting I update it and make sure it can run the game.

It is updated and I'm running the recommended settings that auto-detect my specs.

So what gives? How do I fix this?

:)

Barna FerencBeres

I'm using the graphics settings recommended by the game itself. Would the game make the wrong recommendations?

Other games run perfectly fine without such crashes, it's just Gears of War 5.

"Downloading your graphics driver version?" You mean update the driver? It's up-to-date.

I will try capping the frame rate at 60 as the article suggested.

JosefLBohorquez

Thanks for the update, sorry! I used the wrong word.
I mean downgrading

Sometimes that happens, try using a different graphics settings. Just to cover the possibility

Let me know how it goes capping the frame rate and using a different graphics config

JosefLBohorquez

Hi and thanks for reaching Microsoft Xbox gamer's community. My name is Josef.
I'm an Independent Advisor and a Microsoft Xbox user like you.

Hope you're doing great today despite this Barna

May I know if you tried changing the graphics settings?
For example if you have high graphics enabled, use mid. Can be that your graphics cards VRAM is almost full and the error appears

If the issue persists, can you try downgrading your graphics card driver version?
Or, may I know if you tried everything from this article?

https://www.thenerdmag.com/how-to-fix-gears-5-g...

** This is a non-Microsoft website. The page appears to be providing accurate, safe information. Watch out for ads on the site that may advertise products frequently classified as a PUP (Potentially Unwanted Products). Thoroughly research any product advertised on the site before you decide to download and install it.

soldiermxdeath

I have the same issues:

https://forums.gearsofwar.com/t/game-crashes-freezes-error-gw502-bsod-a-disaster/30305

The worst part is TC/Microsoft don't care to fix It, they don't read. Only Nvidia replied me they're already investigating the root cause, but I doubt that.

XBF Brad A

Hi Loaf,

Thanks for coming to the forums with the issue on your game. Since you have updated the video card we recommend to

uninstall and reinstall the game. You can also view this steam thread on the
GW502 error and what they did to fix it.

Try these out and let us know.

Brad

GW502 error, how to fix it?