Guthabenkarte verloren. Code anhand der Seriennummer herausbekommen? [Lost credit card. Get...

Hi OC DZ,



Thank you for reaching out to us! We understand it is concerning since the card is missing that
had the code. I would say to try contacting support as an option to see if they have anything they can do. However, there is no guarantee they can help.



As provided above the best way to reach Live Support would be here:

Contact Us



Step 1 ----Select Xbox One

Step 2 ----Select
See other options

Step 3 ----Select topic (Ex. System Update)

Step 4 ----Select "Show contact options"

Step 5 ----Select request a call from support



I hope this helps a bit more. It would also be recommended to try going to the retailer and check to see if they
can bring up the code in their system.

Wenn Du die Konsole verkaufen möchtest, solltest Du den kostenlosen Telefonsupport anrufen. Es gibt eine Tastenkombination, mit der Du die Konsole zurücksetzen kannst, die ist aber abhängig von der Seriennummer der Konsole.

Der Support "berechnet" dann anhand der Seriennummer den Rücksetzcode und Du kannst die Konsole in den Auslieferungszustand zurücksetzen.

[Translation - If you want to sell the console, you should call the free phone support. There is a shortcut that allows you to reset the console, but it depends on the console's serial number.


The support "calculates " then uses the serial number to return code and you can reset the console to the delivery state. ]

auch nicht ganz unwichtig:

hat sie nen HDMI Ausgang ?

PS: findet man über Google nichts mittels der Seriennummer ?

Hallo,

was genau meinst du? Hast du eine Guthabenkarte geschenkt bekommen und möchtest diese nun einlösen?

Oder möchtest du mit deinem Guthaben etwas im Store kaufen?

-----------------------------

[Translation - Hello

What exactly do you mean? Have you received a credit card and would like to redeem it now?

Or do you want to buy something in the store with your credit?]

as long as it is a credit card it should work if you get a error code just go to xbox live to add the credit card