GTA apparently hasn’t been purchased all though I got the game before it was out on game pass

TyTonBro · Jan 22, 2020

Xbox seems to think I didn’t buy GTA when I bought it before it came out on gamepass and now it wont let me play it. Unfortunately, after that I tried to uninstall and reinstall and it seems to think I never bought the game, so now I kind of want a full
refund, but the refund system isn’t working which kind of seems like a scam to me. So I was wondering if anyone has or had the same issues I had?

:)

StuartATrueRed

Make sure you are using the same account that was used to purchase GTA, otherwise it will not show up on your console.

sprkle

are u using disc or digital version of gta? if youre using disc make sure the disc is actually in

Ironwilled

Hi There,

Maybe you already checked, but try to look in your Xbox purchase history and see if its listed

there.

{Parity}

Use this link to contact Xbox Support https://beta.support.xbox.com/contact-us

ameilgetbucks

I am having the same problem i got gta 5 probaly like 3 years ago on my Xbox One and recently i just got a new xbox and it says i have to pay for gta but before i had it installed

GTA apparently hasn’t been purchased all though I got the game before it was out on game pass