Grounded/Xbox Games won't start.

Discus and support Grounded/Xbox Games won't start. in XBoX Games and Apps to solve the problem; Well this is the 2nd time I got this kinda same problem, the thing is if I try to start a game from the xbox app it always get stuck on the signing in... Discussion in 'XBoX Games and Apps' started by ShinraiVI, Sep 13, 2022.

  1. ShinraiVI
    ShinraiVI Guest

    Grounded/Xbox Games won't start.


    Well this is the 2nd time I got this kinda same problem, the thing is if I try to start a game from the xbox app it always get stuck on the signing in screen, making it impossible to play.


    Grounded/Xbox Games won't start. [​IMG]
    I have already tried all this steps but sadly I still cant play.

    "Hi and thanks for reaching Microsoft Xbox gamer's community. My name is Josef.
    I'm an Independent Advisor and a Microsoft Xbox user like you.

    Hope you're doing great today despite this

    May I know if you already double checked and tried this:

    Press Windows button and type Services

    On Services App from the list of results, press right-click and run it as administrator

    Scroll to the bottom and find the following services:

    IP Helper
    Xbox Live Auth Manager
    Xbox Live Game Save
    Xbox Live Networking Service
    Gaming Services

    And do this with each of the services listed above:

    Right-click over the service and select Properties.
    Find the Startup type section and make sure it’s set to Automatic (if not, change it to automatic)
    If the service isn’t started, click Start to start the services

    Restart your PC and give it a new try.

    ------

    If maybe that doesn't work, please try each one:

    Press Windows + X, then click on Windows Powershell (Administrator)

    Then type or copy/paste this command and press enter:

    Get-appxpackage Microsoft.XboxIdentityProvider | Remove-AppxPackage

    Restart your PC and install the recently deleted app:

    https://apps.microsoft.com/store/detail/xbox-id...

    Finally go to Windows Settings > Apps and Features > Xbox app > Reset and Repair, then restart your PC and give it a new try.

    If that doesn't work please also try these tutorials:

    https://support.microsoft.com/en-us/windows/fix...

    https://support.microsoft.com/en-us/account-bil...

    Or try this (RainingRoses response):

    "Try the following options for Windows 10/11:
    1. Go to Credential Manager (https://support.microsoft.com/windows/accessing...) > Windows Credentials (not the Web option), select XblGrts|DeviceKey and remove.

    2. Go to Settings > Accounts > Email & accounts. Select your account with the issue and verify that the ‘Apps need to ask me to use this account’ setting is enabled. This would especially help if you have multiple accounts as you would have the option to choose the correct account on startup, but you can always change it back to the automatic option if you prefer. You can also try to remove the account from here and re-add it later.

    3. Follow this file path: C:\Users\[Your Username]AppData\Local\Packages\Microsoft.XboxIdentityProvider_cw5n1h2txyewy\AC\TokenBroker
    Delete the Accounts and Cache folders, which will be deleted from the Xbox Identity Provider

    Note that the highlighted code in this file path depends on your system so may vary.
    If you don’t see a particular folder, then confirm there’s no search filters applied and select ‘show hidden items’, or you can just search for the folder in the search bar.
    Restart your PC after trying the above steps, so that these properly take effect next time you sign in. It may also help to then reset and repair and/or uninstall and reinstall the Xbox apps where this error occurs."

    Source: https://answers.microsoft.com/en-us/xbox/forum/...

    Let me know how it goes, I'll be waiting for your reply
    Greetings."

    Sadly I can't find a way to make my account work and this is getting ridiculous cause in the last game this happened I had to play in on the Xbox just to be able to do it, but this shouldn't be the solution cause in games like this one and lest be honest all the games, pc is the best option.

    :)
     
    ShinraiVI, Sep 13, 2022
    #1
  2. ShadowDemon2013 Win User

    Metal Gear Solid V: Ground Zeroes won't start

    Hey there !

    When you reinstalled the game, did you reinstall from your ready to install list? If you haven't already tried, please try

    removing your profile from your Xbox One
    , power cycle (hold down the power button for 8-10 seconds), and then add your profile back. Once you add your profile back, try reinstalling the content to see if there's any change :).
    I have just done what you have suggested and the game has disappeared from my ready to install list and the store is acting like I never purchased the game even though I know I did
  3. Mister Maka Win User

    Metal Gear Solid V: Ground Zeroes won't start

    Hey there ShadowDemon2013!

    When you reinstalled the game, did you reinstall from your ready to install list? If you haven't already tried, please try

    removing your profile from your Xbox One
    , power cycle (hold down the power button for 8-10 seconds), and then add your profile back. Once you add your profile back, try reinstalling the content to see if there's any change :).
  4. ShadowDemon2013 Win User

    Metal Gear Solid V: Ground Zeroes won't start

    Thanks for giving that a try .

    Let's get you in contact with
    Phone/Chat support
    to take a look into your purchase. They should be able to help get to the bottom of this. Apologies for any frustrations or confusion with this! Please let us know how it goes :)
    they said they could not find any evidence that I purchased the game and that they didn't revoke any gaming licences, I guess I'll have to repurchase the game
  5. Mister Maka Win User

    Metal Gear Solid V: Ground Zeroes won't start

    Thanks for giving that a try ShadowDemon2013.

    Let's get you in contact with
    Phone/Chat support
    to take a look into your purchase. They should be able to help get to the bottom of this. Apologies for any frustrations or confusion with this! Please let us know how it goes :)
  6. HyperVenom523 Win User

    Phil Spencer Announces Sony And Microsoft Strategic Partnership | Bringing Games to more Platforms

    They need to secure their ground when Google starts their thing on the gaming space...
Thema:

Grounded/Xbox Games won't start.

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