Grounded not opening after saying "Launching Game" Gamepass PC

Thank you for the information.

For our next step, kindly reinstall the Gaming Services app on your Windows 10/11 device:

Select the Search icon on the taskbar, type powershell, right-click on Windows PowerShell, and then select Run as administrator.

In Windows PowerShell, type the following command and press Enter:

get-appxpackage Microsoft.GamingServices | remove-AppxPackage -allusers

In the same window, type the following command and press Enter:

start ms-windows-store://pdp/?productid=9MWPM2CQNLHN

Install the app on that page and select Yes when you receive the User Account Control (UAC) prompt.

Restart your device and try to install the game again.

Once it's done, please check if you're able to launch the game properly.

Reference link: https://support.xbox.com/en-us/help/games-apps/...

Hey there!

Nice to meet you! I'm Darhyl, a fellow gamer. I'm sorry you are experiencing this. I am here to help.

There seems to be an increasing volume of cases regarding the missing installed games from the Xbox game pass library of gamers today.

It is possible that this is a temporary Xbox Live service outage.

No worries, let's perform some basic troubleshooting steps in order to fix this, however in the event that this won't work we might need to wait up to 24 - 48 hours for the Xbox engineers to fix the possible service outage.

For the troubleshooting step, kindly make sure to update your Windows, Device Drivers, and Xbox gaming services, here's how:

For Windows:

Press the Start button on the taskbar, type settings, and then select Settings.

On Windows 10, select Update & Security. On Windows 11, select Windows Update.

On the Windows Update page, select Check for Updates to see if any updates are available for your device.

Once the updates have been downloaded, select Install Now to start the installation.

Following installation, we recommend that you restart your device so that the latest updates can take effect.

For Device Drivers:

For the best game performance, make sure your system’s video card drivers (or display adapter drivers) are up to date. Drivers are available on the support website for your computer manufacturer, or if your computer system is custom built, on the video card manufacturer’s support website. Updating video card drivers can resolve game crashes, improve frame rates, and improve overall game performance.

For Xbox gaming services:

Press the Start button on the taskbar, type store, and open the Microsoft Store app.

Select Library.

Under Updates & Downloads, check if there are any updates available for the Xbox app or Gaming Services app. If an update is available, select Update.

Reference link: https://support.xbox.com/en-us/help/games-apps/...

Once it's done, check if the installed Xbox game pass games appear in your library. Please take your time and let me know if it works.

Thanks for the response but I am able to see the game in my library but whenever I open it, it says "launching game" and then it just closes with no error message and doesn't end up actually opening the game

I understand. Can you please try to uninstall then reinstall the game and try it once more? Thanks!

It has nothing to do with my OS because all other games off of XBox Gamepass are working just fine. I'm putting in a ticket for the specific game.