grounded is remaining on the sign in screen no matter what i do please help.

Discus and support grounded is remaining on the sign in screen no matter what i do please help. in XBoX Games and Apps to solve the problem; i am trying to play grounded on the xbox app on pc through game pass, and when ever i launch the game it just sits on the sign in screen forever and... Discussion in 'XBoX Games and Apps' started by Benjamin Gould1, Jan 20, 2023.

  1. grounded is remaining on the sign in screen no matter what i do please help.


    i am trying to play grounded on the xbox app on pc through game pass, and when ever i launch the game it just sits on the sign in screen forever and never moves on. ive tried to fix it by restarting my computer reinstalling and so on but nothing.

    i have a 2060 super so thats not the problem, and iv messed with my files and troubleshot but still nothing.

    :)
     
    Benjamin Gould1, Jan 20, 2023
    #1
  2. Rostom L Win User

    grounded is remaining on the sign in screen no matter what i do please help.

    Oh, okay. Thanks for the additional information. The issue also happens now to Monster Hunter Rise. For us to further isolate the issue, please try to sign in on the Xbox app using a different profile. Let's see if it launch your game correctly.

    On the other hand, try to temporarily disable your 3rd party anti-virus app or if you only got Windows Defender, turn off its realtime protection: Select Start > Settings > Update & Security > Windows Security and then Virus & threat protection > Manage settings.
    Switch the Real-time protection setting to Off and choose Yes to verify.
  3. Benjamin Gould1 Win User

    grounded is remaining on the sign in screen no matter what i do please help.

    I don't know how to switch accounts and keep my subscription perks, but i tried to disable my ad blockers and they are still only going to the sign in screen.

    im about to try MHR (Monster Hunter)
  4. Benjamin Gould1 Win User

    grounded is remaining on the sign in screen no matter what i do please help.

    I have tried that 3 or 4 times and sadly nothing.

    its know doing the same sign in thing with Monster hunter rise, but my other games still work so IDK.

    Sea of Thieves works just fine and so does 7 Days
  5. Rostom L Win User

    grounded is remaining on the sign in screen no matter what i do please help.

    You may simply sign out from the Xbox app and sign in your other profile. Once signed, check the steps below to make sure you are using your main account in the Store to detect your subscription.

    Select your gamerpic, then select Settings.
    Under Account, select Change my Microsoft Store account.
    Follow the on-screen instructions and sign in to the Store with the Microsoft account that has your subscription.
  6. Rostom L Win User

    grounded is remaining on the sign in screen no matter what i do please help.

    Hi Benjamin! I'm Rostom, an Independent Advisor. I will be glad to help you here.

    Have you already tried to verify and repair the game file? You may refer to the steps below. Also, to confirm, is this happening to one game? How about your other game pass games?

    Open the Xbox app for Windows.
    In My Library, select the game title.
    Select the More options (…) button and choose Manage.
    Select Files and then Verify and repair.
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grounded is remaining on the sign in screen no matter what i do please help.

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