Groove Music Promotion gone badly wrong

Discus and support Groove Music Promotion gone badly wrong in XBoX Sales and Promo to solve the problem; Signed up on 31.08.2017 for 3 months FREE and paid £8.99. Included in that promotion was an additional FREE 3 months for Friend/family and no codes... Discussion in 'XBoX Sales and Promo' started by David Gouveia, Oct 8, 2017.

  1. David Gouveia
    David Gouveia Guest

    Groove Music Promotion gone badly wrong


    Signed up on 31.08.2017 for 3 months FREE and paid £8.99. Included in that promotion was an additional FREE 3 months for Friend/family and no codes received at all. Also charged again in September. Bad.

    Please provide codes or solution for me to be put right.

    :)
     
    David Gouveia, Oct 8, 2017
    #1
  2. CosMiC x SolaR
    CosMiC x SolaR Guest
    Groove Music Labor Day sale code not received

    Hi, There was a deal where if you subscribed to Groove Music for the Labor Day sale, you’d get two 3-month tokens for Groove Music in an email by the end of September. Spetember ended, and I never got my codes. I have never subscribed to Groove Music previously,
    I am eligible for the promotion and I did not receive my codes.
     
    CosMiC x SolaR, Oct 8, 2017
    #2
  3. VoltaicYeti4827
    VoltaicYeti4827 Guest
    Where are my two codes for six months service of Groove Music Pass?

    I'm a new subscriber for Groove Music and didn't get my two codes for six additional months of free service. Nothing in my email yet.

    This promotion is called Groove Music Labor Day Deal, if that helps.

    Thank you in advance.
     
    VoltaicYeti4827, Oct 8, 2017
    #3
  4. Mister Maka
    Mister Maka Guest

    Groove Music Promotion gone badly wrong

    Hey there grooveBOX007.

    Really sorry to hear about the frustrations with this. Unfortunately we don't have any codes to provide for Groove Music as the service is ending in December. For more details, please check out this

    Groove Music and Spotify FAQ    . Thanks a ton for your patience and understanding.
     
    Mister Maka, Oct 9, 2017
    #4
  5. Mister Maka Win User

    Groove Music Promotion gone badly wrong

    Hey there grooveBOX007.

    Really sorry to hear about the frustrations with this. Unfortunately we don't have any codes to provide for Groove Music as the service is ending in December. For more details, please check out this

    Groove Music and Spotify FAQ    . Thanks a ton for your patience and understanding.
  6. Miss Bijoux Win User

    Buy one month of Groove Music Pass, and the next three months are on the house.

    Hey Player749542563 -

    Did you take advantage of the Groove promotion through the Xbox One dashboard or via the Groove Music website you linked in your post? If it was through the website, you will want to reach out to
    Groove Music Support as they are responsible for handling that specific promotion. If you purchased through the Xbox One dashboard, then you're in the right place.

    Let us know. :)
  7. Mister Maka Win User

    Missing 3 month promo code

    Hey there Lord Killer 69.

    Really sorry to hear about the frustrations and confusion with the promotion. Unfortunately Groove Music is sunsetting in December, this means the service is coming to an end. Because of this we no longer have codes to provide, as they are no longer usable.
    For more information on the sunset of Groove Music and the transition to Spotify,

    check out this FAQ    .
  8. Mister Cizl Win User

    Groove music promotion

    Hey b l c k c v l t! You should receive the code within 30 days of signing up. If you do not get one by that time, please post up a new thread. Thanks!
  9. Mister Beep Win User

    Groove music promotion

    Hey there!



    I sent you a message over Xbox
    Live    . Please check your inbox for further information!



    Enjoy! :)
Thema:

Groove Music Promotion gone badly wrong

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