Groove music 4 months free code not recieved

Discus and support Groove music 4 months free code not recieved in XBoX Sales and Promo to solve the problem; Hi, In the Black Friday week, I took advantage of a Groove Music 4 months free offer through the Windows 10 Store app. The offer said that within 30... Discussion in 'XBoX Sales and Promo' started by Zygon63, Dec 28, 2016.

  1. Zygon63
    Zygon63 Guest

    Groove music 4 months free code not recieved


    Hi,

    In the Black Friday week, I took advantage of a Groove Music 4 months free offer through the Windows 10 Store app. The offer said that within 30 days after signing up for the standard 30-day free trial, I would recieve a promotional code to redeem for 3
    further months.

    It has been 30 days and I have not recieved the code. Please could I have it sent to me (the Chat agents on Support have told me that people here would be able to).

    Thanks

    :)
     
    Zygon63, Dec 28, 2016
    #1
  2. Zygon63
    Zygon63 Guest
    Zygon63, Dec 28, 2016
    #2
  3. rjvecw
    rjvecw Guest
    Never got 3 month groove code

    I was supposed to get 4 months of groove free. I never recieved the email with trial code for the 3 months
     
    rjvecw, Dec 28, 2016
    #3
  4. Mister Beep
    Mister Beep Guest

    Groove music 4 months free code not recieved

    Hey there!

    Thank you for posting. Unfortunately we are only able to assist with Xbox related issues here on the Xbox Support forums. Sometimes we are able to lend a hand with Microsoft Groove Promotions that are ran through the Xbox 360 & Xbox One Dashboard.

    However, for this specific promotion you're referring to that was ran through the Windows Store, you are going to want to reach out to
    Groove Music support for further assistance.

    Please feel free to keep us posted here along the way!
     
    Mister Beep, Dec 29, 2016
    #4
  5. Zygon63
    Zygon63 Guest
    Posted on the Groove forums but no reply yet - and loads of other people also seem to have had this problem, but no one is replying to any of our posts...!
     
    Zygon63, Jan 2, 2017
    #5
  6. Mister Beep
    Mister Beep Guest
    Sorry to hear about that. I recommend that you request a call to speak directly to a Microsoft Support agent through the

    Microsoft Contact Us page    . Since this is a promotion that you signed up through the Windows Store for Groove Music, that will be the next best step.

    I definitely understand the frustration, and please keep us posted here with the results so we can make sure this is sorted!
     
    Mister Beep, Nov 3, 2018
    #6
  7. Zygon63 Win User

    Groove, Four free month promotion

  8. Mister Beep Win User

    Groove music 4 months free code not recieved

    Sorry to hear about that. I recommend that you request a call to speak directly to a Microsoft Support agent through the

    Microsoft Contact Us page    . Since this is a promotion that you signed up through the Windows Store for Groove Music, that will be the next best step.

    I definitely understand the frustration, and please keep us posted here with the results so we can make sure this is sorted!
  9. Zygon63 Win User

    Groove music 4 months free code not recieved

    Hey there!

    Thank you for posting. Unfortunately we are only able to assist with Xbox related issues here on the Xbox Support forums. Sometimes we are able to lend a hand with Microsoft Groove Promotions that are ran through the Xbox 360 & Xbox One Dashboard.

    However, for this specific promotion you're referring to that was ran through the Windows Store, you are going to want to reach out to
    Groove Music support for further assistance.

    Please feel free to keep us posted here along the way!
    Posted on the Groove forums but no reply yet - and loads of other people also seem to have had this problem, but no one is replying to any of our posts...!
  10. Mister Beep Win User

    Groove music 4 months free code not recieved

    Hey there!

    Thank you for posting. Unfortunately we are only able to assist with Xbox related issues here on the Xbox Support forums. Sometimes we are able to lend a hand with Microsoft Groove Promotions that are ran through the Xbox 360 & Xbox One Dashboard.

    However, for this specific promotion you're referring to that was ran through the Windows Store, you are going to want to reach out to
    Groove Music support for further assistance.

    Please feel free to keep us posted here along the way!
  11. GrahamBigland Win User

    Groove 4 month free???!!!

    now over 4 weeks, bye bye Groove, Apple Music gave me 3 months free no messing around with illusive codes. Pity.
Thema:

Groove music 4 months free code not recieved

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